Address: Unit 17, Albert Dock, Liverpool L3 4AF, United Kingdom
Phone: +441512036101
Rating: 4.2
based on 288 reviews.
Service
Pros:
"Our waiter was very friendly and nice."
"All staff were friendly, welcoming and chatty."
"The service was spot on."
"The waitress was friendly and helpful."
"Our waitress (think her name was Etain) was brilliant from the minute we sat down."
"Staff are friendly and the place has cosy places to sit."
"The staff were really nice as well."
Cons:
"Had an query with a free cocktail deal and the manager was super aggressive and unhelpful, which kind of spoiled the night."
"Bar staff swipe card not working to process payments."
"Staff storm passed trying to not make eye contact with customers."
"His attitude was appalling but more worrying was the fact that the cocktails were terrible."
"The only downfall was the item I wanted was sold out when we got there at 5:30, although the place did seem pretty busy."
"Thankfully they forgot half the order which was a blessing and saved further disappointment."
"When our plates were cleared nobody asked how our food was."
Food Quality
Pros:
"Chorizo was nice and sauce was lovely."
"The food was very delicious! Everything was well cooked, seasoned and had lots of flavour."
"The meatballs and quesadillas were lovely. The squid calamari were a bit rubbery."
"The food was great as well."
"Amazing food and service from start to finish."
"Cocktails were lovely and the food was absolutely beautiful."
"Food tasty and staff friendly."
Cons:
"The food wasn't disgusting but was very underwhelming and not what we actually ordered."
"The food was tasty, but slightly disappointing."
"Had tapas and it was awful everything was in batter no taste, bland, didn't taste right."
"This was the worst food and service we have ever experienced."
"Everything we ordered off the tapas menus was bland and tasteless."
"So had to settle for chicken fajitas which were disgusting & had no flavour."
"Had a totally tasteless burrito, the worst I have ever had."
Atmosphere
Pros:
"Went to my Cousins wedding here a couple of weekends ago and it was a lovely little place in a lovely area."
"It was such a nice atmosphere we came back with family in the evening for a meal."
"The vibe in this place is great it feels almost like you are abroad and it has a nice atmosphere."
"The atmosphere is brilliant, music is upbeat and really fun."
"Lovely place to eat. Friendly staff, good music."
"Great atmosphere at Christmas overlooking the lit up docks!"
"Great atmosphere, lovely vibe."
Cons:
"The toilets were grim, smelly broken locks and seats."
"The ladies toilets were a disgrace dirty no loo rolls in half of the cubicles."
"Toilets shocking, absolutely stunk rotten..Tables outside dirty, covered in food and spilt drink."
"The venue seemed highly short staffed considering they were hosting a 'halloween party' and people from other tables had also complained and left early."
"We were placed right in the cold corner of the restaurant next to the till and photobooth which meant we were completely away from all the atmosphere."
"Venue crammed in so many tables views were constantly restricted."
"The main downside are the pillars in the middle of the room and it was absolutely heaving so it was somewhat infuriating to be constantly trodden on."
Value
Pros:
"Had a standard Cuba libra, which was zesty and refreshing."
"The cocktails were nice and good value for their size."
"There is 2-4-1 on cocktails between 6 to 7pm."
"Excellent tapas and very reasonably priced."
"2 for 1 cocktails a bonus 🍹🍹"
"Good food, great service and superb value."
"We had the lunch menu with a cocktail for £12."
Cons:
"We paid a lot of money for tickets when downstairs in the bar there was a big screen up with customers watching it for free and the sound quality was better downstairs!"
"The burgers were the smallest I'd ever seen, not much bigger than a slider."
"The meat was non-existent, for the price...please do better."
"We receive a total of 4 drinks each without starters or sides (as promised on the menu) during our 1hr 30mins time slot which was definitely not worth the £35 per person paid."
"Drinks are not value for money £10 for a pre mixed cocktail you would expect them to be made in front of you."