My Car Glass Reviews Summary

Category: Auto glass shop

Address: 3, Clare Parade, Clare Rd, Greenford UB6 0DQ, United Kingdom

Phone: +442089092300

Rating: 4.9
based on 209 reviews.

Customer Service

Pros:

  • "They are very competitively priced and very polite and respectful on the phone - would definitely recommend."
  • "A very professional service would highly recommended."
  • "The guys were polite and professional."
  • "Polite, smiling, chatty and knowledgeable."
  • "The office staff I had dealings with to book the job and to pay by debit card afterwards were extremely helpful and polite."
  • "The gentlemen on the phone and the one who did the repair were both very friendly and professional and explained everything clearly."
  • "The guy who i spoke to booking my appointment was so friendly and helpful plus great value for money when i recieved a quote."

Cons:

  • "Avoid at any price!"
  • "SCRATCHED the car few times on the bonnet and around the plastics clips! By the way they were not putting back correctly."
  • "Rubbish! Irrespective of what needed fixing, the main thing was I wanted to know if they could do it today or not. No-one from the company (or the engineer) ever rang back at all, let alone straight away!!"
  • "Technician went back to check my statement and I had to deal with somebody unprofessional and cocky."
  • "Very disappointed without mentioning the fact that they had fitted a cheap brand of windscreen (Lucas)."

Quality of Work

Pros:

  • "The fitter did a great job - extremely quick and professional."
  • "Brandon was very professional and polite, he fixed my window very quickly with no issues."
  • "Rob did a great job and returned a few days later to fix a minor problem with some of the old fixings as well as repairing some roof trim for me."
  • "The installation was done with precision, leaving no room for any concerns."
  • "The fitter Robert was amazing in protecting to delicate seal around the old car. Very friendly chap with a can do attitude."
  • "New windscreen was fitted in 30 minutes and they checked all sensors were working fine."
  • "The windscreen fitted to my car looks absolutely stunning to the point where it looks like it's just come out of the factory."

Cons:

  • "Then technician tells you that he works with a 2mm tolerance."

Price and Value

Pros:

  • "The price was very competitive and almost £100 cheaper than the next best quote which still wouldn't be fitted until next day."
  • "It was half the price of other quotes."
  • "Furthermore, they had provided me with the cheapest quote, which is also always quite pleasant to hear - we had agreed on £180."
  • "Very competitive price."
  • "I pay just 325£ (autoglaas ask me to pay 1100£ for the same service and with 4 days appointment)...HIGHLY RECOMMENDED THIS GUY'S... thanks."
  • "Auto glass had quoted me £960 to replace my windscreen, my car glass gave me a quote of £350 with next day service!"
  • "Auto glass quoted £453. but My Car Glass done it including VAT for £135.00."

Cons:

  • "They charge me a price that was £ 230 cheaper then the other option that wanted to book me 9 days later."

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