Aksular Enfield Town Reviews Summary

Service

Pros:

• "Chris the manager and his team made my daughter and I feel so welcome!"
• "They still seated me alone at the 4 person table near the window, I didn’t even have to ask."
• "When I asked for a take away box, they packed my food which was very thoughtful of staff."
• "There seemed to be a little army of waiters, as everything was served right away."
• "The staff are friendly and the atmosphere is very welcoming."
• "The staff were very lovely and attentive."
• "Service was great throughout, the lads waiting were all very polite, friendly and professional."

Cons:

• "Disgraceful service the skimpy waiter and lanky waitress stood there the whole time speaking in there own language."
• "Then other members of staff started arguing with us and repeating that this is their policy and if we are not happy with it we should go elsewhere."
• "Service was very slow, restaurant was extremely busy and they were not coping very well."
• "Really bad service at table."
• "The staff were rude and arrogant from the beginning to the end, and the service was slow."
• "Ordered online for collection. Waited for 10 minutes to hear they cancelled the order."
• "The staff are slow and rude."

Food Quality

Pros:

• "The food and the staff are amazing."
• "The quality really went down at one point but after a recent visit, it seems like they’ve really upped their food game again!"
• "The food is stunning, excellent service."
• "Generous portions and tasty enough."
• "The food was also great."
• "The food was piping hot and service was quick and professional."
• "Food was superb, garlic prawns to start which were superb. Main dishes equally good."

Cons:

• "Now on two occasions I have found hair in my food."
• "Food was horrible chicken cold and near enough raw and tasted weird!"
• "Some of the chicken shish was undercooked and the lamb kofte was very salty."
• "Very noisy, spicy haleb dish very greasy and not spicy unfortunately."
• "The food was poorly seasoned and overcooked."
• "The presentation is nice, but the quality of the food and customer satisfaction is very bad."
• "The food has no taste."

Value for Money

Pros:

• "The bill turned up to be very low, so this restaurant is very good value for money, especially for a casual meal."
• "I got wings chips with rice and 2 cokes just for £16.40 what a bargain!"
• "Great value for money, the food is plentiful and the complimentary extras make you really feel like your getting your money's worth."
• "Nice atmosphere and favourable value of money."
• "All in all two of us ate for under £20 including soft drinks."
• "Ordered food for 6, really happy with quality and quantity of food and even received a large bottle of drink for free!"
• "Incredibly good value, attentive service but not in your face, no service charge so happy to tip generously."

Cons:

• "I wish I could give more stars but the food was over priced and portion sizes terrible."
• "Almost 70 quid for 3 people for just a main course meal was a lot of money."
• "For the money though a tad overpriced and the 'small' Chicken Shish was child sized portioned."
• "Unfortunately I was not very impressed with the food here as portion was very small."
• "The food isn’t the same anymore and the portions are extremely small."
• "The portion sizes were very disappointing."
• "Though pricey, It was delicious and very filling."

Ambience

Pros:

• "Atmosphere really nice with lots of families and a birthday celebration."
• "I much prefer the ambience of this newer branch now."
• "The restaurant was modern and had a great atmosphere."
• "Very family friendly, we took the kids there for our god sons birthday and they had a great time."
• "The enfield town restaurant is so bright and modern."
• "Inside its very relaxed and modern."
• "The decor is first rate, aesthetically eye catching, warm to the senses."

Cons:

• "Can gets very busy so not the ideal place for a quite meal."
• "We felt like we were being rushed to leave."
• "Very loud birthday music, I wouldn't celebrate my birthday here."
• "Only gripe is that the place is proper noisy due to the club upstairs and the general background."
• "The atmosphere warm and welcoming."
• "The service was extremely slow."
• "The second time he seemed to feel that we had somehow concocted a plan for free food and immediately said I can't do anything about it."