Istanbul Meze Mangal Reviews Summary

Food Quality

Pros:

• "The food was excellent! Everything was delicious and was served so quickly."
• "Food was absolutely delicious. We had the adane kofte and prawn pasta."
• "Delicious mixed grill at a good price point."
• "The mix kebab platter was mouth watering. The meat was tender and the doner kabab and chicken was perfectly done."
• "The lamb chops and ribs are incredibly tender and well seasoned."
• "The food was delicious with very generous portions."
• "Food was great exactly the way we wanted."

Cons:

• "I was shocked when I found a long hair in it, it was really disappointing and disgusting."
• "They usually give complimentary bread but it came with all our food and was stale and disgusting like old bread re heated."
• "After starters we have ordered mix grill for 2 combination, huge portion but no quality, very far from traditional Turkish food."
• "Food is weak, starters are fantastic but main courses are just boring and lackluster flavourless."
• "Food was OK but not great tbh."
• "Food was disappointing after expensive prices, I expected it to be better cooked. Meat was dry and not succulent."
• "The portions are huge but it doesn't make up for the food itself being somewhere between awful and average."

Service

Pros:

• "The manager checked on us regularly and cracked a few jokes."
• "The staff were very attentive, helpful and smiled."
• "Great Attentive Staff especially Farouk. Food is to die for & reasonable priced."
• "The service was fantastic nice and friendly and welcoming."
• "The staff worked really hard and always helpful."
• "The service is amazing as the staff are all attentive and polite and make you feel very welcome, especially the manager."
• "Always had excellent service, friendly and professional staff."

Cons:

• "Some staff not very attentive to tables."
• "The customer service was very poor and delayed."
• "The service was absolutely terrible every waiter runs about and no one focus on you to listen carefully your order and nobody smiles there."
• "The service was absolutely bad and very slow, the staff chose people to serve first and the others last even though they came first."
• "Very poor service. Drinks were served, then we waited ages for our order to be taken."
• "Really poor service. Waited 30min after being seated for shisha before our order was even taken."
• "The service was disorganised, attention to detail lacking."

Ambience

Pros:

• "You need to check this place out. It has a unique buzz to it, the atmosphere alone will blow you away."
• "The actual restaurant is very clean, and looks soo beautiful. Great atmosphere."
• "The outside seating area is well equipped for season round usage and provides a nice relaxed atmosphere."
• "Great restaurant with fantastic lively atmosphere."
• "The atmosphere was great with nice music in the background."
• "It had a great ambience, style and menu."
• "The restaurant has a great atmosphere with melodious entertainment too as it was Friday."

Cons:

• "It felt more like a clubbing place, loud music and bright lights everywhere."
• "The only downside is the smoke."
• "The place is dark and the music is too loud."
• "Too nosey could not talk without shouting. Lots of staff running around but hard to get service."
• "The lighting is fairly poor and I suspect that's so you don't clearly see what you're eating."
• "Music was unnecessarily LOUD."
• "Tables were just a bit too close together."

Value

Pros:

• "Good quality food giving value for money is always welcome."
• "The meals were reasonably priced costing between £11-16. The cocktails tasted lovely too."
• "A little bit expensive but it's worth it when you see the portion you get and the quality of food."
• "The prices are very fair and well worth it."
• "Good value too as we enjoyed taking our family down for a birthday celebration."
• "Really good service decent food prices."
• "Food is excellent, very tasty and generous portion sizes."

Cons:

• "Shisha was over priced and the flavour wasn’t that good.."
• "The food and drinks are overpriced but saying all that I would go back if I had a good group of friends to go with."
• "Very pricey for what it is. £2.75 is Ridiculous for a Soft can drink."
• "Family platter has increased from £65 to £99 but still worth it in my opinion."
• "And they charge for Turkish Tea. Many places offer it for free."
• "You can imagine my surprise yesterday when I found out the price was £23.50 now! I wouldn't mind paying that if the shisha was amazing but this was not that great."
• "Prices was £1-£2 extra on the bill to what was shown on the menu."