"Really nice space to shop with ample parking and a huge variety of stores."
"A nice collection of hobby stores, kids attractions, supermarket, eateries a bank collectively make up the Brewery, along with a cinema and other stores."
"It’s a big mall with proper parking space for cars. You can various shopping outlet like Gap, hobby’s and craft, smyths toys, primark etc."
"Quite good shops, the best thing has to be the entertainment for children."
"This review is on the inside of the centre. Good choice of restaurants, a pure gym, arcade, and bowling and kids space softplay thingy, our kid love it here, Vue cinema here too."
"An array of shops indoor and outdoor, which links to the other shopping centers. Clean and spacious."
"The Brewery caters to a nice selection of stores, food joints and entertainment, from Smyths, Hobbycraft, TGI Friday's to Namco Funscape, there's something for everyone."
Cons:
"Large shopping centre that is looking a bit dark at present with many stores still closed."
"This place feels run down and dirty. The loos were out of service when we visited."
"Some parts are beginning to look a bit tatty around the edges."
"Other than the nightmare parking, Romford has an incredibly depressing atmosphere."
"Changed so much in the last 8 years, gone down hill in my honest opinion, some unsavoury characters about in the afternoon."
"The layout of the place is not very user friendly, especially if you don't know the site."
"The Brewery lacks soul. It used to be a good place to shop but now it's just restaurants and gyms."
Parking and Accessibility
Pros:
"Parking charges are acceptable, however it took over 10 minutes to get out of the single barrier on the surface level car park at 4pm on weekday."
"Very handy parking here, as there are soo many shops to choose from."
"Parking is easy (except Sundays when it's free) love the shops and the entertainment facilities."
"It's very convenient if you have kids because there is waffles and movies kidspace and the arcade."
"Parking is free on Sundays and slightly cheaper on the multi-storeyed car park Vs the outdoor one."
"This retail park has great shops and the best thing is parking is free on Sunday."
"A very convenient surface level car park as well as a Multi-Storey car park connected."
Cons:
"Parking at Brewery is a nightmare."
"Once you're in the queue to get in, it's like entering a black hole. If you change your mind, you can't get out."
"Parking can be a bit challenging to find a space on the ground floor but there's plenty of spaces available in the upper car park."
"The car park charges are extortionate."
"It is hard to park on surrounding roads as it is a controlled parking zone."
"Parking can be murder after 10ish on a weekend so if you're going after then head straight for the multi story car park instead of the ground level."
"Despite there being a large car park blue badge holders aren't exempt."
Customer Service
Pros:
"But the staff were friendly and welcoming."
"The staff friendly enough but again, when it's gets too busy not too sure how the staff will cope."
"Great shopping mall in Romford. Staff are friendly."
"The staff were friendly and helpful."
"All the staff were very nice here, went to a children's party which was great the staff were lovely with the parents and kids."
"It was lovely catching up with friends, staff friendly and very prompt."
"Had a very good meal at the Toby Carvery in the Brewery Romford last night, great Waitress and Chef service could not fault a thing."
Cons:
"I was fined today and I went to speak to the worker and he was rude and started swearing and was aggressive would not recommend coming here."
"I came with my 2 month son and no parent and child bay to park, all the spaces were occupied by normal customers without kids! I asked security staff and he refused to answer!"
"Really really bad service at Frankies and bennys would not be going their again the customer service is next to none waited an hour for our main."
"On the day in question we visited Toby Carvery, the vegetables were absolutely disgusting."
"As one of our party is a veggie and decided to go for one of the salad options, as she didn't want a hot meal was told there was no salad option on the menu."
"Disappointed with desert I wished I had the lemon flan and vanilla ice cream that my friend chose, I had the lemon and lime mousse it melted not nice."
"Why don't the brewery give 2 hours free parking I went to visit Romford market there was nothing of the market left I can go to lakeside and park free all day so unfortunately It will be a long time before I visit Romford again."
Facilities and Entertainment
Pros:
"Great place for a night out, large cinema and plenty of places to eat at reasonable prices."
"When it's not raining and during the day it's a lot brighter but these Christmas lights made the place look a lot more pretty."
"Fantastic place with a kids zone area to let the bambinos loose!"
"This is one of the best place in this area covering Hornchurch, Elm Park and Romford."
"So many shops in one building! All types of restaurants, kids playgrounds, cinema, grocery stores, pharmacy, crafting shops, huge car park."
"Loads of nice restaurants, tonnes of parking and an arcade, bowling alley and cinema for entertainment options."
"Good place for shopping. Lots of shops and restaurants and game zone and movie theatre."
Cons:
"Overall, there are too many restaurants."
"Parking carpark full. The ticket machine spat my ticket on the ground with such force."
"Nightmare to get in car park on weekends!! Effects traffic around entrance and nearby roads."
"For bowling we were put in lane 15 which kept getting stuck and there were a few missing pins and a couple of rounds."
"The Brewery has a variety of shops on the outside yet lacks variety on the inside: Mostly restaurants for example (Cosmo, Toby Carvery and one supermarket (Sainsbury's) and a gym inside the building on the ground floor."
"However why is the whole car park and indoors feel like namor just flooded the whole place indoors. It's wet absolutely everywhere, someone really needs to sort out the irrigation immediately."
"The Brewery is, for the most part, clean and an OK place to visit."