St Nicholas Shopping Centre Reviews Summary

Accessibility

Pros:

• "There are ramps and lifts to everywhere to go up or down to all floors."
• "Each floor has a life and escalators so accessible for all."
• "The accessibility is good for all whether you have mobility issues, have a push chair, or are able bodied."
• "Also good size carpark with good access for disabled shoppers."
• "Nice and big with lots of floors with escalator and lifts to use."
• "A large indoor shopping centre in the heart of Sutton."
• "It is conveniently located on the High Street in Sutton, which is traffic free."

Cons:

• "Lifts STILL NOT WORKING STOPS ME GETTING ACCESS TO UPPER LEVELS I AM DISABLED AND USE A SCOOTER TO GET ABOUT."
• "For a less-abled person there are not enough lifts and/or escalators at the southern end of the precinct."
• "Shame that lifts have not been working for last couple of years 😕"
• "It's not great tbh, more shops closing and they have turned off the lifts and an escalator so navigation with a buggy is difficult."
• "Poor signage and restricted access for anyone with limited mobility."
• "The toilets are hidden far far away 😂 especially the day we visited the elevators didn’t work, the escalators didn’t work."
• "Although you would think that such a shopping centre would be well stocked and also have parking bays available brace yourselves!!! Way too many disabled bays never used and not enough able ones..."

Shopping Experience

Pros:

• "Range of shops as well as cafés and areas to eat."
• "Bright and spacious, this mall is busy at all times of the day."
• "It's also very easy to get to if you don't live in the area and the people are very friendly."
• "A clean centre with a good selection of shops and places to eat."
• "A very good shopping centre for those on a budget. The range of shops is excellent and they were quite large."
• "Lovely, bright shopping centre with great range of shops over 3 floors."
• "Great for whatever you need, lots of shops for clothing, sports wear and kids."

Cons:

• "This place is not worth it and seriously needs a new management in place."
• "No atmosphere. A dying space due to changing habits I think."
• "Very limited shopping centre with hardly any choice for clothes shopping."
• "Too many shops have closed in Sutton not what it used to be."
• "Now its clean sterile with the same old shops as every other centre."
• "The area really needs some sprucing up it seems really depressing/run down when you walk around."
• "Definitely not a destination shopping centre."

Facilities & Services

Pros:

• "It has amazing renovated toilet facilities on the top floor, including nappy changing rooms with a toilet inside and also a separate feeding room."
• "Usually quite clean and nice new bathrooms."
• "There is now a new food court on the upper floor with really nice private booths and seating."
• "The toilets are always clean to a good standard."
• "Cleanest toilets I have ever seen. Top marks cleaning lady."
• "The indoor playing area for kids it’s amazing."
• "New improvements taking place, disabled friendly facilities."

Cons:

• "Nightmare. I had a bad experience with the exchange currency bureau NM Money."
• "Really disappointing to see the breastfeeding room has been vandalised and there doesnt seem to be any urgency to get it sorted."
• "The signage for the toilets was poor and confusing."
• "Feels a bit like it's been forgotten. Most shops are empty and unkempt; clothes and shoes have fallen on the floors and stay there."
• "The only toilets are on the top floor, once they were closed for a full week..."
• "The toilets are hidden far far away 😂 especially the day we visited the elevators didn’t work, the escalators didn’t work."
• "The food court upstairs gets missed because there is such a lack of advertising."

Parking & Transportation

Pros:

• "If you like shopping you could park do your shopping have lunch put the stuff on a car and watch a movie essentially making a day of it."
• "Parking is linked to center and Empire cinema."
• "Close to both the Asda and Sainsburys car parks which are both free."
• "There is plenty of parking in the multi-storey carpark in the cinema building."
• "Lots of parking always available. Free parking if you go to the cinema."
• "Great car park, right next door to the cinema! Very handy."
• "Centrally located in Sutton high street with a car park."

Cons:

• "what a shocking car park St Nicolas Centre is now, is it now cash only because they cannot sort out their card payments machine."
• "Parking garage was a nightmare, first time here and floor markings made no sense."
• "Really getting fed up with St Nicholas Centre. For some months now the main central lifts are rarely working."
• "Although you would think that such a shopping centre would be well stocked and also have parking bays available brace yourselves!!! Way too many disabled bays never used and not enough able ones..."
• "Not great food choices here tbh, settled for a morrisons meal deal which i had sushi as a snack!"
• "Is this mall closing down? Is like a ghosttown."
• "Cheap parking on weekends, lots of parking spaces."