Red Lion Oxford Reviews Summary

Staff Service

Pros:

• "Staff were amazing to and couldn't be more helpful."
• "Got a table quickly and served by a cheerful polite member of staff."
• "The small team that are there are exceptional and I hope their team gets bigger to improve the service side."
• "Tyrell was really efficient and attentive throughout the whole evening we were there."
• "The food was excellently prepared by Joe (chef) and served by Nell (the kindest and friendliest waitress)."
• "Loved the order by phone."
• "The staff handled the first night with social distancing brilliantly."

Cons:

• "One waitress running around whist the male sat there, food was very average, certainly wouldn't rush back."
• "Disaster, very slow service, more stuff than customers and still waiting time really long."
• "The place looks nice, but the service ruins the experience."
• "Staff were nice, but clearly not enough of them."
• "Staff didn’t have a clue. They must have hired staff for the festive season or something."
• "We were totally ignored, it took ages to get any drinks over the next two hours we were eventually served a starter and main course."
• "The service was very slow. We arrived for 1pm and had to chase the food at 13.55."

Food Quality

Pros:

• "Food was absolutely beautiful, although pricey most definitely worth the money the service is amazing."
• "The food was very tasty too, the chef is very talented."
• "Food is fantastic albeit on the higher end of cost."
• "The food was outstanding!"
• "Really good food, went to the playhouse and when we got out wanted a Sunday roast."
• "Nice atmosphere, good menu choices and the food was great quality."
• "The sea bass I had was unlike anything I’ve ever eaten."

Cons:

• "Food was pricey and not all that."
• "The food however (apart from the tempura veg) was disgraceful and incredibly overpriced."
• "Food expensive for incredibly small portions and not tasty enough to make up for that."
• "Half the menu wasn't on, the fish and chips were disgusting."
• "The Dirty Burger which was pretty tasteless and swamped with very unappetising cheese liquid."
• "Most dishes were cold with some elements of the meal under cooked."
• "The fish as described on the menu should be cod but turned out to be haddock or some inferior type."

Ambiance and Cleanliness

Pros:

• "The atmosphere was very nice and our servers were very friendly!"
• "The seating, lighting, heating, decor and spacious pockets of privacy provides beautifully shielded areas for the ultimate alfresco social environment."
• "The pub definitely looks much nicer now than it did back in the day."
• "Very nice pub, lovely interior and an outside area with lots of seating."
• "It is a lovely atmosphere."
• "The option to dine outside in the garden area is an absolute gem of an experience right in the heart of Gloucester Green."
• "The toilets are wonderful."

Cons:

• "The toilets are disgusting, men's are absolutely foul."
• "Food was good, although the menus were sticky and stained. Which doesn’t give an impression of hygiene being your top priority."
• "One glass had a lipstick print which was very off putting."
• "Pleased the toilets have been upgraded since my last visit."
• "Toilets are shamefully worn out and not well maintained."
• "The smell of fish and blocked urinals yesterday did not enhance the atmosphere."
• "A lot of the tables were not cleaned so if this can be fixed it will be even better."