Dexters Hyde Park & Bayswater Estate Agents Reviews Summary

Agent Service Quality

Pros:

• "Her kindness, professionalism and honesty shone through, which was incredibly refreshing."
• "Codie made it incredibly easy - I had a signed contract 48 hours after arriving in London."
• "Paul Ford has a way of solving any issues, speaking to people as though they are human."
• "Rosa was a great agent, always willing to jump on a call and answering all of our questions comprehensively."
• "Chloé demonstrated exceptional efficiency and professionalism throughout the entire process."
• "Rosa Lopez has been absolutely amazing. She was focused on understanding what I was looking for."
• "Many thanks to dexters and especially Codie for helping me! Thanks to her hard work, I successfully found a house that satisfied me."
• "Rosa at Dexters Hyde Park has been amazing during our flat search in London."

Cons:

• "I had an appointment today to view an apartment...Then received a phone call telling me that the apartment had already been let 1 hour before the appointment."
• "I was let a property with an undersized water heater, so thanks for 2 years of running out of hot water."
• "The agency held the keys for 2 weeks after our tenancy agreement has already started."
• "The landlord decided not to sign the contract even we had went thru the referencing process in 1 day, allegedly for health reasons."

Property Management Issues

Pros:

• "Judith Reid, our property manager, is really friendly and any maintenance issues that has arisen have been dealt with promptly and professionally."
• "Jadasa Andjadiumi...acted promptly and was able to report back quickly with a positive response."
• "Jadasa Andjadiumi is the agent who is managing the apartment I leased out last year. She follows up all issues and keeps me informed of anything which needs attending to."
• "Vicky Oates a manager at Dexters has been very efficient reliable and instrumental in dealing with our property."

Cons:

• "Problem came when we moved in: nobody helped us with the check- in, shower did not work and there was couple of missing pieces from the bath towel heater."
• "I lived in a flat where there was a big hole in ceiling of kitchen for 2 and half years without been fixed."
• "The hot water supply to the property has already been stopped since 28th February 2021 and no specific date to be confirmed when the new tank will arrive."
• "I was very satisfied with the service delivered by Jadasa Andjadiumi. She is very nice to talk to and she actively helped us sorting out the issues that we encountered when moving in."