Viva La Foto Reviews Summary

Photography and Customer Service Experience

Pros:

• "The staff were incredible, calm and patient with our little one which helped capture the lovely pictures."
• "From the moment she arrived, Maribel exuded warmth and made us and our guests feel incredibly comfortable."
• "Maribel managed to turn what could have been a dreary, wet winter day into a magical storybook wedding."
• "The photographers were friendly and professional, and made us feel very comfortable."
• "The accommodating and friendly demeanor of the staff instantly put us at ease, making us feel comfortable throughout the entire session."
• "Maribel and Elena were great with both my boys, so sweet and patient."
• "Absolutely amazing can’t fault the service and the quality, used them a couple of times and honestly would highly recommend."
• "Absolutely marvellous level of service from the ladies there. Really helpful in thinking through the gift I was trying to organise."

Cons:

• "Please be very careful when using this company for dj or photo booths. They are big fraudsters who take deposits with quoted prices then on the night pressure you with ridiculous excuses for price increases."
• "One star is being generous I feel. We was brought a voucher for a photo shoot with a free photo back in Christmas 2017...17 weeks on and we are still waiting for our free photo. The customer service is appalling."
• "Ridiculously Experience!! How are you still in business?!?!...Please justify how it costs £700 to transfer 30 photos on a CD?!?! £150 for a small canvas and 3 photos which take a month to order?!?!"
• "When I looked at the reviews, I didn’t want to write bad review but I have to. Because some people judge other by religion or skin. At the first she said £25 for each photo I get from you without photoshop and then she changed £150 for two photos with photoshop."

Quality of Photography

Pros:

• "Our photos came out even better than we could imagine. 10/10 service i have already recommended Viva la foto to all my family and friends."
• "In the end, Viva La Foto delivered a stunning collection of images that surpassed our expectations."
• "The photographer's expertise was evident in every shot, as they skillfully orchestrated poses and lighting to create breathtaking pictures."
• "The photos are absolutely beautiful. We will definitely be back again."
• "When we received the photos, we were blown away by the quality and artistry of the images."
• "The packages offer the best value for money and I got lots of great advice on which pictures to select for printing."
• "We had a family photoshoot with our little one and they were so patient and flexible, accommodating us 5 different times."
• "Really fantastic photos, was not pressured sold like some studios would defiantly recommended. The quality is amazing."

Cons:

• "She send us 4 of family photo because she didn’t know which we choose and one from my kids all without photoshop."
• "I was given 3 different prices and called a liar. 17 weeks on and we are still waiting for our free photo."
• "Just to tell you don’t judge the book by the cover."
• "My brother is photographer, I send photos to him he said she did not do any work on your photos. She just send you the main picture."