Khyber Grill Reviews Summary

Customer Service

Pros:

• "The staff was welcoming and attentive, ensuring that I had a memorable visit."
• "Very professional staff coupled with great management makes this place a highly recommended place to visit."
• "The staff were very friendly and gave us some fruit, dates and rose water drink to break our fast."
• "Absolutely delighted with the service."
• "Staff was very professional and friendly."
• "The service was friendly and attentive."
• "Customer service was amazing and Restaurant looks clean and tidy."

Cons:

• "Very bad customer service very lazy staff no respect for customer."
• "I always visited here but today I really shocked to see the behaviour of one lady who served the food, She is absolutely rude and non sense."
• "Wish I read reviews before i went as seeing the rude comments from management to those who have been critical is just not right."
• "On asking to staff we got a rude reply that we can’t do anything in this, this came here packed."
• "I visited the worst restaurant ever. Manager is racist and very rude."
• "Their customer service is very very poor and the staff are very mean and rude"
• "The staff is non-cooperative and the owner is so rude."

Food Quality

Pros:

• "The rice, chicken and meat curry and nan were very tasty."
• "Their food is still as good as the day I first tasted."
• "The food is actually really, really, really good! Yes, 3 reallys!"
• "Without a doubt the best lamb charsi karhai I’ve eaten in London. Exceptionally delicious!!"
• "The food was delicious and well seasoned."
• "The food (Chapli kebab, Kabuli Pilau, Chicken Karahi, Palak Karahi, naan) was delicious and authentic."
• "Chapli Kebabs and Lamb Karahi was fresh and tasty."

Cons:

• "The food tasted microwaved, the service was subpar, it wasn't terrible, just not good."
• "Food used to be great at this place but not anymore."
• "The lamb in the karahi was as stiff as a brick, it was the hardest we have ever had."
• "The Chapli kebabs were ok but the afghani naans are thinner than normal naans and too stiff."
• "The Kabuli Pulao rice was smelling bad and was tasteless."
• "The gajar ka halwa was actually salted and contained a lot of salt."
• "Totally rubbish food all it tasted Meat in uncooked tangy tomato’s."

Value for Money

Pros:

• "Prices are very reasonable and is around 8 pounds per head incl starters and drinks."
• "As far as value for money goes, this place is very decent."
• "The food is very reasonably priced, and the taste is amazing."
• "Family of 3 eat full for £10 best value for money."
• "Pure Afghani quality food with very reasonable price."
• "Very reasonably priced menu, so I have no complaints."
• "All and all it’s a good value for your money."

Cons:

• "I spent £66 but was not worth it."
• "Unfortunately this place has gone downhill since 3 or 4 years ago, when I really use to like this place."
• "Not going there anytime soon. Pricey with very below average food."
• "Food is also bit pricy."
• "They charge high amount for kabuli pulao."
• "The prices have gone up."
• "its nice desi Pakistani Peshawari food venue prices are high should be reduced."