Ariana II Reviews Summary

Service

Pros:

• "Staff are always attentive and welcoming."
• "The staff are courteous and friendly."
• "Very polite service over the phone by a gentleman and delivery service by our favourite person Samira!!"
• "Customer service is 10/10, they make you feel at home, comfortable and at ease."
• "Great service and good value for money."
• "The staff were attentive and the food came quickly."
• "Service was gracious, relaxed and attentive, a rare combination."

Cons:

• "The stating area is a bit cramped and the service very slow."
• "We get place down stairs and after 1.5 hour have to remind them for our order."
• "Absolutely disgusting service we had to wait over an hour for our food."
• "Service can be a bit slow."
• "Most of the time you need patience."
• "However, the waiting time is long, as I usually have to wait for about 1 hour for the main to arrive."
• "Terrible service, took half a hour to get starter from the set menu which didn't even require cooking."

Food Quality

Pros:

• "The portion was very generous."
• "The pumpkin starter was amazing."
• "Baudinjan Buranee, Lamb Kofta Kebab, Chicken Shish Kebab & Fresh Naan all delicious & fresh."
• "The food was tasty specially the rice and the meat."
• "The portions are very big and the dishes taste good."
• "The food was very tasty and very good value."
• "The ossobuco was fantastic."

Cons:

• "Unfortunately not genuine afghan food."
• "The food was mediocre at best."
• "Keep in mind, don't waste your money. They even charge you for tissues and a glass of water."
• "Food wasn't great, dry rice with dry meat which lacked flavor."
• "Tikka kebab was not cooked properly either."
• "Very bad quality of Afghan food, as you see in picture, cheap quality of Afghan food."
• "Food was way bellow average, looked and tasted warmed up not fresh."

Ambiance and Decor

Pros:

• "Went for a friend's birthday and had the most wonderful night. It was BYOB (no corkage fee!) and the sharing platters we got were delicious."
• "Friendly staff and nice atmosphere."
• "There was a pleasant ambiance which was not overpowering."
• "The atmosphere and decor were very nice and authentic and showcased the Afghan culture."
• "Its fairly basic decor wise but it has a great informal charm."
• "The dining room looks tidy and taken care of."
• "The decor is cool and unique."

Cons:

• "One tiny portion of condiment was given while cooking smoke from the kitchen filled the restaurant."
• "However they are served rather cold."
• "The decor doesn't give a fancy restaurant vibe which warrants the price."
• "Such a bad experience I had yesterday on this restaurant...they changed us £20 extra for bloody service."
• "This is perhaps the worst customer toilet I've ever seen in London."
• "The toilet is old and falling apart and has an unbearable sewage smell and the floor and walls just look so dirty won't matter how much they may clean it."
• "Went yesterday within few minutes I was about to order the restaurant table chair was so dirty the smell of unhygienic sticky tables and floors discussed me."

Value for Money

Pros:

• "It's also BYOB."
• "Bring-your-own is a bonus."
• "The price is very reasonable considering the large portion."
• "Great variety of vegetarian options as well."
• "Very impressed with the delicious food and good vegetarian offer, and it's excellent value for money."
• "The prices are reasonable too."
• "Everything with reasonable prices."