Balkh Restaurant Kenton Reviews Summary

Food Quality and Taste

Pros:

• "The food is very delicious, spicy and succulent."
• "We went with some of their suggested Afghan dishes which we hadn't even tried before, and loved them."
• "The meats were all delicious and juicy with lots of flavour but still light and enjoyable."
• "Both [dishes] were generous portions and absolutely delicious."
• "The best Afghani food I’ve had in London."
• "Very delicious food, generous portions, clean environment, friendly service and reasonable prices."

Cons:

• "I was looking forward to try their Chapli kebab which was a disappointment in the end. They tasted more like Pakora."
• "Service is excellent. Very friendly. Down side was the food. It was just extremely salty."
• "The main meals are delicious and pretty big. Unfortunately the sides (houmous, baba ganoush) appear to be the same, just with different toppings."
• "Tasteless, horrible undercooked food. Only come here if you are looking for a colon cleanse."
• "The food was a definite no. I have had authentic Afghani food, and the most iconic one of them was singularly disappointing."
• "The rice was way too greasy, the quality of the meat was just disgusting."

Portion Sizes

Pros:

• "Portions were very big, but they were happy to pack things up."
• "Good food, good portion sizes, and friendly staff."
• "The portion sizes were generous, making it ideal for sharing with others."
• "Both were generous portions and absolutely delicious."
• "Portions are so big that there is no way you left hungry from this restaurant."

Cons:

• "Got home and opened what was yes, a very healthy portion of rice but the lamb shank... Honestly I've never seen one so small and budget."
• "Also portion of fries which come with the meal is very very small."
• "Paid £8 for ten pieces of fries and a few chicken nibblers which were pretty average tbh."
• "The takeaway and eat-in (ordered from the a la carte menu) portion size was extremely small and expensive."

Customer Service

Pros:

• "The staff is hospitable, and the food is very delicious."
• "Amazing food and excellent service by the staff."
• "The staff is very friendly and very generous."
• "The staff members were exceptionally courteous and friendly, providing excellent service throughout my visit."
• "The staff are very kind and helpful and made our meal here top class."
• "Service by staff 10/10. Vibe 9/10. Food 8/10 nice portion size not little or too much."

Cons:

• "Food was good, service need to improve, and atmosphere need to get better, toilet is in front of tables."
• "Pretty disappointing to be honest, drove out my way to try out this restaurant. Good customer service, friendly and polite."
• "The lab meat was so fatty, i asked the guy for tap water he said we only serve bottled water, although they definitely have tap water."
• "The takeaway and eat-in (ordered from the a la carte menu) portion size was extremely small and expensive. Plus the quality of the food was not worth the high price. The manager was not friendly and appeared standoffish and arrogant."

Ambience and Decor

Pros:

• "Great dining experience. The ambience is very welcoming and charming."
• "Atmosphere was chilled & cool, reasonable prices."
• "The restaurant atmosphere was very nice throughout, it was well kept, clean and the food was always piping hot!"
• "The ambience is very welcoming and charming. Fabulous food and excellent service by the staff."
• "Wow amazing experience here. Staff are Friendly and welcoming. The decor is beautiful and the place is clean."

Cons:

• "Food was good, service need to improve, and atmosphere need to get better, toilet is in front of tables."
• "The only reason I gave them a 4 star was the desert, frozen fruit should on a waffle is a big no no!"
• "The service and ambience was good but the food was a definite no."
• "It's not even worth 1 star. If you fail to see the quality of products in their cooked meals, you shouldn't eat from restaurants."