Morrisons Reviews Summary

Store and Product Availability

Pros:

• "Store well stocked at standard Morrisons prices."
• "Extremely well stocked supermarket, easy to park with plenty of space."
• "A large store which is the only store of its size in the area."
• "A good sized supermarket that sells most of what you might need."
• "Great selection of stock. Great place to stock up on food if there visiting and doing things in and around fort William central located next to train station and ample parking with a reasonable priced petrol station also."
• "Nice modern supermarket."
• "Great supermarket in a very convenient location."

Cons:

• "This store is a mess, partly because of rebuilding but poorly stocked shelves and very haphazard gondolas stocked with products away from designated aisles not helpful."
• "Most of the time they seem to be out of everything you want to order which is a shame."
• "It seems that every time l find something l really like, they stop selling it."
• "Quite frankly Morrisons Fort William is an overpriced dump."
• "What was stocked last week may not be stocked this week."
• "Their products continue to drop in quality and their prices continue to rise."
• "It always looks like they have either just opened or just closed."

Cleanliness and Layout

Pros:

• "The layout was well-organized, making it easy to navigate through the aisles and locate the products I was searching for."
• "The store was nice and clean and the staff were friendly."
• "Very clean, organized and well stocked shop with so many varieties of products to choose from."

Cons:

• "The floors were filthy with discarded food and crumbs everywhere."
• "The place is rather run down and looks shabby and aged."
• "Chaotic supermarket with the most badly designed car park."
• "The whole area where the napkins and serviettes are was all dirty and not been wiped down."
• "On nearly every aisle there were empty packaging boxes scattered all over shelves and floor, was a mess."
• "The men's toilets are gross. Unsanitary, bin has no lid and stinks, place reeks of urine, floor is sticky."
• "There are restrooms but they can be quite messy on occasion."

Staff and Service

Pros:

• "Place was busy yet all the staff I saw had a smile and were covid prepped."
• "The staff were lovely and friendly (without all the affected phrases that bosses order staff to parrot!)."
• "The over-worked staff were, however, very friendly."
• "The staff are always willing tae help and have nae problems with the store layout."
• "The staff however are really nice."
• "Would like to give credit to a Young Lad at the service desk called Ross. Been in lots over last year and no matter if day or night he greets you with a big smile, and a lovely service."
• "The staff are very pleasant."

Cons:

• "Used this cafe on the day it opened, service was terrible. Gammon was good, eggs massacred, chips cold and tasted awful. NEVER AGAIN."
• "Unhelpful member of staff at the customer service desk- I asked for £10 to be changed and the lady said I had to buy something!"
• "Staff in cafe are rude and wont help out."
• "The old man sitting on till serving customers is extremely rude."
• "A few older staffs at the checkout points are not polite at all."
• "Staff in the main store were not helpful when we circled round and asked inside."
• "Terrible employees at the cafe other than one calm and collected cashier."

Food and Cafe

Pros:

• "The Fish and Chips where okay. There was way too much fish for the chips. The fish was really greasy."
• "Had a spot of lunch here in the cafe on the way back from Skye, and I have to say the young man that served us was absolutely top notch."
• "The fish display is amazing."
• "Orange Chocolate Cale slice was the best, went for another!"
• "The brunch is delectable, and families will appreciate the ‘kids eat free with an adult meal’ offer."
• "Very pleased with the quality of food we chose."
• "We love Morrisons, especially the in store home bakery where you can grab a tasty meat pie."

Cons:

• "Having wild birds flying around the cafe isn't the best hygiene."
• "I called in to eat a hot meal, but the restaurant was only open for cold snacks due to poor deliveries and staff leaving, plus all the toilets were out of service."
• "Breakfast was luke warm and tough. Sausages seemed old."
• "All day breakfast was hardly cooked."
• "The vegan Lasagne was too meaty and too cheesy for a Vegan lasagne."
• "Do not eat at this cafe. It is the most disgusting place I have ever had the misfortune of eating at."
• "No tomato ketchup in cafe, long queues. Overcooked greasy food."