Prime | Steak & Seafood Reviews Summary

Ambiance and Decor

Pros:

• "The vibe is elegant with tartan modern decor."
• "The presentation was provincial Scotland with copper accents."
• "A good and very loose restaurant with excellent meat dishes."
• "The restaurant itself was beautifully decorated and was full to the brim with very happy people when we arrived."

Cons:

• "The loud music and cramped seating didn’t help the experience."
• "At first we were a little suspicious because something so close to the center can't be that good."
• "Very poor quality of food and service. We arrived initially without a booking and was told we could not be seated due to them being fully booked."
• "They told us if we wanted to wait for a table in the main salon or use a table that was readily available where they could fit the high chair."

Food Quality and Presentation

Pros:

• "The Sunday roast dinner was the most outstanding meal."
• "Some of the best seafood we have ever eaten."
• "The food was mind blowing, we got a massive selection."
• "The seafood platter starter was the highlight, also the lobster and fillet steak was cooked perfectly."

Cons:

• "The oysters, in particular, were small, dry and a little tired looking."
• "For a full 3 course for 2 people and drinks, I could see this bill hitting the £200 mark quite easily."
• "Most average ribeye I have ever had. Too thin to put a good crust on and had no flavor."
• "So, we paid 100£ for something that should’ve been about 50£ with the wine."

Service

Pros:

• "Staff was attentive and welcoming."
• "Staff were very welcoming and attentive I can see why they won an award for customer service."
• "Elise and Nicki our servers were charismatic and knowledgeable about any questions we had."
• "Fantastic waitstaff. Very knowledgeable about the menu."

Cons:

• "The service was good but just a tad slow."
• "No one asked if I wanted another drink or water refill."
• "Service was top notch, unfortunately way way way overpriced for food."
• "The service was slow and a bit all over the place even though they were not that busy."

Price and Value

Pros:

• "The food was amazing, presentation is phenomenal."
• "You can tell this place only uses the finest produce and pays every attention to detail."
• "The portions were generous, the prices reasonable for the cuts we ordered."
• "The cheesecake, as I can now say with experience, is the best I've had, ever."

Cons:

• "The food was overpriced, considering the quality."
• "For a place named Prime, I would have thought they knew how to cook a steak."
• "The service was extremely slow - waited more than an hour for our mains to be served."
• "Food was decent. Service was slow and a bit all over the place even though they were not that busy."