White Hart Reviews Summary

Room Quality

Pros:

• "Hotel room was lovely, great night sleep with a TV you can actually use."
• "It's beautiful my room is so clean and fresh."
• "Very clean and modern rooms, friendly staff and locals."
• "Room and bathroom both clean, bed comfortable with nice bedding and pillows."
• "Lovely place, rooms very clean comfortable and quirky."
• "Rooms clean everything you need in the room is there."
• "The rooms were very clean and well equipped for the price."

Cons:

• "The rooms were hotter that saurons burning ring for the two nights we stayed there."
• "Rooms bit tired but they keep it in check."
• "Hotel rooms are basic and could do with a revamp."
• "Room nothing like the pictures, more like a prison cell."
• "Rooms were dated & small. Bathroom was OK but the bath with shower screen was so small I struggled to used it."
• "Stayed one night, rooms are very tired and in need of a revamp. Not particularly clean and black mould around the bath."
• "Room very stuffy and far too warm (heating was off)."

Staff and Service

Pros:

• "All great staff, friendly and attentive."
• "Very friendly helpful staff."
• "The staff here were amongst the most helpful and friendliest I have ever met, and could not do enough for us."
• "The staff were so accomadating and just lovely."
• "Staff couldn't do enough for us."
• "The staff are amazing and so attentive!"
• "Staff were very helpful, friendly and they had plenty of staff on making it quick and easy to get drinks."

Cons:

• "One young barman let the whole side down, he was to customer service what piles were to a jump jockey."
• "Either at the hotel or the bar the staff lack the minimum qualification to deal with the customers."
• "Didn't look anyone old or brave enough working there to tell the lads to keep the noise down to a respectable level."
• "Service extremely slow, loads of bits missing which we had wait again for and a sharing nachos for a tenner were a disgrace, the portion was tiny, it could have been put in the palm of your hand!!!!!"
• "Twice they got our food order wrong after explaining at the bar, 20 mins later another dish comes out and that was wrong too."
• "Then requested to split the bill and the staff member couldn't do that either."
• "Lots of miscommunication between staff as a result."

Food Quality

Pros:

• "Steak was lovely."
• "Tried the Ultimate Spicy Beef Burger today at the Whitehart. Was very tasty, quick to come and excellent service."
• "The food menu is very good."
• "Food was great quality for a good price and good selection of beer."
• "The food was gorgeous, and everything was such good value."
• "Food is beautiful and good prices."
• "The food was excellent, lots of it and each meal was hot and everything we wanted."

Cons:

• "Staff were polite but food left a lot to be desired and very expensive for what it was."
• "Can’t fault the service or the staff, that part was very good but the food was terrible."
• "Food was decent but the portion size of the chilli was pitiful."
• "Food of a low standard."
• "Standard pub menu and what we had was nice, although overcharged."
• "Waited over 20 mintutes for desserts to come out and had to cancel to be told that one of the items wasn't even available."
• "Food ok in line with price. Service a tad slow."

Value for Money

Pros:

• "Good price for the room, and it was clean and comfortable."
• "Really good value for money."
• "The food was gorgeous, and everything was such good value."
• "Fantastic service and really good value for money."
• "Food is beautiful and good prices."
• "Service was amazing the food was delicious.value for money, in fact incredible price for a three course Christmas dinner for that quality of food!"
• "Good value for money meals. Great selection of beers."

Cons:

• "Very expensive for 1 night stay."
• "Over priced. Trying to make itself feel like it's a high end pub when it's not."
• "Charged us £125 for 1 night no breakfast! wasn't worth £50 for the night!"
• "Stayed over on a Saturday night, no warning when booking there would be music blasting out from the disco downstairs till well after midnight, not good value, paying for location."
• "Standard pub menu and what we had was nice, although overcharged."
• "Plenty of beer choices as well albeit a little on the pricy side."
• "Prices are very reasonable, easy to book our Christmas party, very well organised."

Ambiance and Facilities

Pros:

• "Great atmosphere in the pub. All sports shown."
• "The venue was spacious, and perfect for our function and would highly recommend it."
• "There is ample parking on site."
• "The bar and dining area is very large with plenty of seating."
• "A very nice pub/restaurant/hotel with a big car park to the rear."
• "The hotel is combined with a pub, offering the chance to have a drink at the end of the day surrounded by locals, tourists and business people."
• "Great atmosphere here with very friendly staff."

Cons:

• "The pub it a young person's place so on a sat night there is a DJ until 1pm so you wont get any sleep until after that."
• "Lots of items missing from menu - gammon, rump steak, trifle."
• "Hit and miss... my stay was topped off with a paralytic drunk, speckled with blood, sleeping in the corridor outside my room."
• "Always seems to be trouble here, such a shame because it's a lovely bar."
• "Stopped here for a couple of drinks. Felt like a very average chain pub, with a bit of a dingy floor but some interesting decor (framed cameras on the wall)."
• "Toilet were dirty broken mirrors above the sinks."
• "Decor very dated and could do with a face-lift."