Lamb Inn Reviews Summary

Customer Service

Pros:

• "Especially customer service was very caring and helpful."
• "The staff was brilliant when we arrived, they were very polite, and gave us a warm welcome."
• "The couple now running the Lamb have injected new life into the pub. A warm welcome, good food, great beer and excellent service."
• "Can't fault this pub or staff, will most certainly be going back."
• "The lady who served lunch to us was smiling, very nice and was also efficient."
• "Staff were friendly. The pubs exterior and interior was lovely and welcoming."
• "Great food, great service, great vibe, friendly staff."
• "Wow … where do I even begin. The waitress Theresa was lovely, brilliant with customers and just seems to be such a friendly lady."

Cons:

• "Called in here on bank holiday Monday for some lunch, seemed understaffed."
• "Hardly anyone else there, was greeted by a young man with dirty clothes."
• "First impressions good. Lovely staff. We ordered jacket potato with cheese and beans. This meal was not even tepid."
• "The service was poor this time, felt like the person serving us just couldn't be bothered and a little bit rude."
• "Although the staff were nice, the service was a bit slow. Having to go and find staff to take our orders, especially as it wasn't that busy."
• "Customer service was poor ordered an IPA never had a cloudy IPA before when I questioned this and asked for a replacement the landlord informed me that the IPA should be cloudy as it was a special IPA more like he couldn't be bothered to clean his pipes."
• "Staff extremely polite and helpful chicken chasseur sauce could do with having more flavor was quite bland the chicken was cooked perfectly."
• "Visited today for lunch. However, these measures are pointless when the waitress stood right next to my son and actually lent on our table to rest her notepad whilst writing out our order! No mask or shield or gloves worn by her."

Food Quality

Pros:

• "The food was great, we had the Pork terrine, and Roast Beef which was great."
• "Food was absolutely amazing, there was nothing that we didn't enjoy. 100 %."
• "Outstanding Food, Outstanding Service, and Outstanding Value."
• "Food was fantastic in the gorgeous courtyard and can't rate the Lamb high enough, worth another visit soon."
• "We have just returned from our meal at the Lamb and both our meals and desserts were delicious."
• "Wow, wow, wow. Gorgeous food and a lot of it! Chicken, ham and leek pie was delicious."
• "Joined friends for our first restaurant meal out since before covid. Service and food was excellent. Posh Hunters Chicken well presented and very tasty."
• "Love this place! Food is delicious. Well worth travelling out to it."

Cons:

• "The staff were pleasant so apologies to them for this review but the food was really terrible!"
• "Hard times in food sector so hate to criticise a food establishment, however this place should be ashamed of the food they are producing."
• "Not a great experience seeing as we're vegan and the vegan risotto came with meat in it!"
• "It's ok. Lovely decor and handy for parents visiting students, but the food whilst well presented was overcooked which was a shame."
• "I’ll start with the positive stuff. Super friendly staff and great service, 5/5 from this aspect. The place looks clean and inviting too so I guess that’s why I was surprised when I ate my pizza."
• "Food and service was okay. But none of it knocked my socks off. Portion size was good, my wife really enjoyed the lamb burger, but my fish and chips was just okay."
• "We booked a table for my mum's birthday, there were 5 adults and 4 children. Although the staff were nice, the service was a bit slow. The food unfortunately could have been better."
• "I had heard good things about this pub but unfortunately failed to deliver. My husband ordered the steak pie. The pastry looked grey and with not a lot of filling."

Ambience and Setting

Pros:

• "The area we managed to book was large and fairly spacious, with a nice enclosed garden area."
• "We heard this once great pub was under new management so thought we’d give it another to. Glad we did!"
• "Definitely book, especially on a Sunday or special occasion. Ample car parking and plenty of seating areas all with their own characteristics."
• "A little out the way but a small price to pay for what you're getting."
• "Noticed a lovely play area for kids and outside area on the way out too xx."
• "The pub itself is nice enough and the garden was nice with a little play area for the kids."
• "First time I'd visited this place for nearly 40 years and didn't recognise it at all. Used to attend occasional birthday party and enjoyed the odd drinking session but this time we were there for a friend's 60th birthday lunch."
• "Great pub with awesome selection of beer on tap! We had a room to ourselves as we were a big party and had a great waiter who was very funny! We then had a go on the darts and also the pool! Very nice location and not too far of a walk from where we were staying!"

Cons:

• "Visited on Saturday 3rd of June. A lovely pub and garden but let down by weird rules as to where you can eat and long waits for a table even though the place was dead."
• "Nice pub. Bit on the pricey side. Lovely day so we sat in their beer garden. Ruined by some local numpty who took great delight in the attention his Newfoundland(Dog) The size of a pit pony, was getting."
• "Food was average. Had the Thai style red curry. Lacking in flavour. Big open area made it very impersonal with not no atmosphere."
• "Took a little longer to get served than I would have liked, considering it was really quiet. But the staff were super friendly and the food was delicious!"
• "All laid out wrong. Bar staff on the phones. Everyone in there and there wasn't that many stared at you like you were a terrorist. Huge dinning area totally empty."
• "Place looked nice and clean friendly staff unfortunately I had a lemon sticker in my meal, it was replaced and staff were very apologetic was our first time visiting."
• "Brilliant pub has plenty to offer and a great food menu for adults and kids. There is easy access in and out for wheelchair users and push chairs."
• "Recently renovated to a very nice standard, we found friendly helpful staff, a good, reasonably priced menu and excellent draught Shropshire Gold beer and Old Mout cider."