The Moorlands Reviews Summary

Category: Pub

Address: Baslow Rd, Owler Bar, Sheffield S17 3BQ, United Kingdom

Phone: +441142620189

Rating: 4.4
based on 209 reviews.

Carvery Experience

Pros:

  • "Excellent carvery, Good quality and tender meat."
  • "The chef at the carvery was so friendly, staff were very efficient and attentive."
  • "The food was excellent (especially the carvery, which was brilliant) and great value for money."
  • "You can choose one or all three meats. the desserts, apple pie with custard and sticky toffee pudding with custard were good."
  • "Absolutely amazing service and great value for money food and drinks."
  • "The carvery hosts are always really friendly and generous."
  • "The carvery was all really good, the meat was exceptional!! Really tasty and tender."
  • "Tender meats and great veg selection. Even had mushy peas and curry sauce!"

Cons:

  • "The carvery was Luke warm and the roast potatoes were old. Like yesterday old."
  • "Nice festive decorations but carvery I had some of vegetables overcooked & mushy probably cos they're stood keeping warm at the self service."
  • "Been going here for years but the Carvery last night was poor. Even when I advised that the roasties were 'rock' hard, no action was taken."
  • "The weekday carvery was hot but nothing special. The ham was dry and hard around the edges."
  • "The carvery was incredibly bad that i nearly choked on the beef that was overdone and tough and the veg was boiled to death."
  • "Carvery was lovely!!. According to my dad and sons !!. I had a bacon,cheeseburger and chips it was the worst burger I have ever had it was oozing with fat and taste of liver !!."
  • "The food was really inedible hardly any of us ate it, the roast potato’s and stuffing were rock hard and the meat was pure fat overall the food was really awful."
  • "The carvery is underwhelming and items like the Yorkshire puddings are clearly not homemade which is disappointing considering how easy they are to make."

Service and Staff

Pros:

  • "Lovely, friendly chef and kitchen staff who came to us to sing happy birthday to my husband."
  • "One member of staff deserves a special mention, Tyler. He's an absolute credit to the team that works there."
  • "All the staff were lovely - very friendly, polite and attentive."
  • "The service was excellent, all the staff were lovely and friendly."
  • "The staff went above and beyond to both welcome her, have a chat and without even asking for assistance with getting her carvery meal, there was someone there offering help."
  • "Scott and his team were exceptional. Especially Aly and Gracie ont bar."
  • "Super friendly place to take the family for tea on our route back home."
  • "The staff are very keen to help with any dietary requirements and there is a good choice of food."

Cons:

  • "We were greeted by John, a lovely, warm and welcoming little man. We then, however, had a terrible interaction with our server, Gracie."
  • "The waiter was full of his own importance, which spoiled it."
  • "Yesterday the customer service was awful, apart from a young lady who asked if all was OK and served my niece her dessert."
  • "Got rather busy and had to wait for our dessert then they only brought 2 of the 3 out so had to ask where the 3rd one was."
  • "Food great, service and lack of staff a problem."
  • "The manager Lawrence is downright rude to his customer's. He has zero people skills."
  • "Not offer of any sauces. Asked for side order of onions rings. What came was two yes two small onion rings for £2."
  • "Only ordered burger and chips... Given a buzzer that alerted us to collect...? Burger was £10!!!! Went to collect... No chips!"

Value for Money

Pros:

  • "Great value. Excellent carvery, Good quality and tender meat. Good variety of vegetables and sides."
  • "The three courses was £13.50 and it was value for money."
  • "Absolutely amazing service and great value for money food and drinks."
  • "Great carvery, excellent value for money, friendly service."
  • "Amazing food for the price! All 7 of us had 3 courses and it worked out so cheap including a Carvery."
  • "Absolutely can’t fault it for the price. Beautifully carved slabs of meat (thank you Dave the carver) and lots of options of veggies."
  • "Value for money tasty with a wonderful choice of veg. The pizza's are great too."
  • "Full of people ..sunday lunch time.staff fitted us in with table.in afew minutes.good value for money.four types of meat n lots of veg on offer large plates."

Cons:

  • "Carvery was Luke warm and the roast potatoes were old. Like yesterday old."
  • "Prices for this tasteless food were good but you pay for quality."
  • "It was probably the worst meal I have had in my life."
  • "Disgusting fatty beef, leek was eating rubber, dry carrots and peas, stuffing was like eating sawdust, paid extra for the pigs in blankets which came out black and rock hard...."
  • "Just because it is fresh doesn't mean it doesn't need some herbs and pepper. Overall, it's a confusing place that's trying to do too many things, but none of them seem to be done that well."
  • "If you order 2 deals apparently they counteract eachother which you are not told about. After complaining about being over charged by close to £10."
  • "Manager was rude, I requested the table to be wiped down, his response was 'you must of sat at the only dirty table'."
  • "Total lack of meat choices - Beef or Turkey. Veg choices weren't much better. FROZEN sliced carrots FROZEN peas FROZEN cauliflower cheese FROZEN green beans."

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