Peterhead Prison Museum Reviews Summary

Category: History museum

Address: South Rd, Peterhead, AB42 2ZX, United Kingdom

Phone: +441779581060

Rating: 4.8
based on 246 reviews.

Staff and Service

Pros:

  • "The staff were really lovely, so friendly and welcoming."
  • "Staff very professional and friendly. Was lucky to meet and talk to Jackie in the gift shop."
  • "Staff are friendly, very knowledgeable & just very welcoming."
  • "All the staff including those in the cafe were extremely helpful and accommodating."
  • "The staff were absolutely wonderful, they take the time to chat to you and do everything to ensure you have a great visit, including the staff in the cafe."
  • "Staff all pleasant and helpful."
  • "All the staff were extremely friendly and helpful, especially Lena at the entrance."

Cons:

  • "Food in the cafe was disappointing."
  • "The guidebook is £6, however doesn't have a lot of information in there, just mainly pictures."
  • "The ladies weren't at all friendly or helpful and I was made to feel like it was my fault."
  • "Today the Cafe wasn't open, as Jackie Stuart was getting his MBE."
  • "The only reason I have giving a one star review is so I could write this review to let people know what happened. First of all I can't review the prison museum as I didn't gain access on my arrival there."
  • "Caffee could be better with more sitting."
  • "This place should be pulled down altogether."

Museum Experience

Pros:

  • "It's absolutely fascinating. You will not be disappointed."
  • "This is a great museum! It's fascinating to walk around the cell blocks, and get an insight into being a prisoner and what it was like to work there."
  • "Well worth a visit! Such an interesting place, full of history."
  • "Loads of information on life 'within prison walls' and how cells were set up."
  • "What an amazing place. Historic and eerie full of real life accounts you will be totally blown away."
  • "Fantastic museum. Audio trail throughout the prison."
  • "The audio guide is brilliant."

Cons:

  • "However, I don't think it's a great visit for children as they might find it long, monotonous and a little boring."
  • "Pity you can only tour the ground floor though."
  • "There were some freaky life like mannequins that scared the hell out of me."
  • "You do not get to see the full picture of what went on there."
  • "Only downside for me was I couldn’t get upstairs to see my old 'Peter'."
  • "A bit more interaction would be good though - it feels like you're just walking round with your audio headset a bit too much."
  • "Its not a place for young children because of what's there as some things are definitely not for them to see."

Cafe and Food

Pros:

  • "Cafe very nice and modern and reasonable."
  • "Cafe staff were super helpful for my wife's gluten intolerance and the food was fresh and wholesome."
  • "Good food at Cafe, scones were huge had to take half home with me."
  • "The yummy soup in the cafe warmed us up."
  • "Thank you also for a lovely lunch. The lady server, cook was very good. Cullen Skink absolutely delicious."
  • "Very good cafe too."
  • "Also a lovely wee cafe with great views over the harbour if you fancy a bite to eat, friendly staff and great cream scones."

Cons:

  • "Food in the cafe was disappointing."
  • "The cafe was closed when we were there, but perhaps we arrived too late."
  • "Caffee could be better with more sitting."
  • "Nice cafe but not big enough."
  • "Small cafe at the end but nice bowl of soup to warm you up after a chilly day."
  • "Today the Cafe wasn't open, as Jackie Stuart was getting his MBE."
  • "The only reason I have giving a one star review is so I could write this review to let people know what happened. First of all I can't review the prison museum as I didn't gain access on my arrival there."

Accessibility and Comfort

Pros:

  • "The building remains very much as it was and this all adds to the authenticity of the experience."
  • "Very cold inside so wear a jacket!"
  • "Bring warm clothes, it's a cold place even on a warm day."
  • "Cold wet and windy day perfect for a tour around the prison."
  • "There is a lift to get up to the cafe, so I think there is a way for wheelchair users to get around too."
  • "Very disabled friendly with lots of seats available throughout the tour, which I found extremely helpful due to my physical disability."
  • "Be warned that it's quite cold even inside the old buildings!"

Cons:

  • "Pity you can only tour the ground floor though."
  • "Only downside for me was I couldn’t get upstairs to see my old 'Peter'."
  • "Would be even better if you could go upstairs and wonder for a bit but regardless it was still good and interesting."
  • "Its not a place for young children because of what's there as some things are definitely not for them to see."
  • "This place should be pulled down altogether."
  • "If you have kids under 12? Don't let them have a headset."
  • "Wrap up warmly as very cold down in the cells."

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