Peterhead Prison Museum Reviews Summary

Staff and Service

Pros:

• "The staff were really lovely, so friendly and welcoming."
• "Staff very professional and friendly. Was lucky to meet and talk to Jackie in the gift shop."
• "Staff are friendly, very knowledgeable & just very welcoming."
• "All the staff including those in the cafe were extremely helpful and accommodating."
• "The staff were absolutely wonderful, they take the time to chat to you and do everything to ensure you have a great visit, including the staff in the cafe."
• "Staff all pleasant and helpful."
• "All the staff were extremely friendly and helpful, especially Lena at the entrance."

Cons:

• "Food in the cafe was disappointing."
• "The guidebook is £6, however doesn't have a lot of information in there, just mainly pictures."
• "The ladies weren't at all friendly or helpful and I was made to feel like it was my fault."
• "Today the Cafe wasn't open, as Jackie Stuart was getting his MBE."
• "The only reason I have giving a one star review is so I could write this review to let people know what happened. First of all I can't review the prison museum as I didn't gain access on my arrival there."
• "Caffee could be better with more sitting."
• "This place should be pulled down altogether."

Museum Experience

Pros:

• "It's absolutely fascinating. You will not be disappointed."
• "This is a great museum! It's fascinating to walk around the cell blocks, and get an insight into being a prisoner and what it was like to work there."
• "Well worth a visit! Such an interesting place, full of history."
• "Loads of information on life 'within prison walls' and how cells were set up."
• "What an amazing place. Historic and eerie full of real life accounts you will be totally blown away."
• "Fantastic museum. Audio trail throughout the prison."
• "The audio guide is brilliant."

Cons:

• "However, I don't think it's a great visit for children as they might find it long, monotonous and a little boring."
• "Pity you can only tour the ground floor though."
• "There were some freaky life like mannequins that scared the hell out of me."
• "You do not get to see the full picture of what went on there."
• "Only downside for me was I couldn’t get upstairs to see my old 'Peter'."
• "A bit more interaction would be good though - it feels like you're just walking round with your audio headset a bit too much."
• "Its not a place for young children because of what's there as some things are definitely not for them to see."

Cafe and Food

Pros:

• "Cafe very nice and modern and reasonable."
• "Cafe staff were super helpful for my wife's gluten intolerance and the food was fresh and wholesome."
• "Good food at Cafe, scones were huge had to take half home with me."
• "The yummy soup in the cafe warmed us up."
• "Thank you also for a lovely lunch. The lady server, cook was very good. Cullen Skink absolutely delicious."
• "Very good cafe too."
• "Also a lovely wee cafe with great views over the harbour if you fancy a bite to eat, friendly staff and great cream scones."

Cons:

• "Food in the cafe was disappointing."
• "The cafe was closed when we were there, but perhaps we arrived too late."
• "Caffee could be better with more sitting."
• "Nice cafe but not big enough."
• "Small cafe at the end but nice bowl of soup to warm you up after a chilly day."
• "Today the Cafe wasn't open, as Jackie Stuart was getting his MBE."
• "The only reason I have giving a one star review is so I could write this review to let people know what happened. First of all I can't review the prison museum as I didn't gain access on my arrival there."

Accessibility and Comfort

Pros:

• "The building remains very much as it was and this all adds to the authenticity of the experience."
• "Very cold inside so wear a jacket!"
• "Bring warm clothes, it's a cold place even on a warm day."
• "Cold wet and windy day perfect for a tour around the prison."
• "There is a lift to get up to the cafe, so I think there is a way for wheelchair users to get around too."
• "Very disabled friendly with lots of seats available throughout the tour, which I found extremely helpful due to my physical disability."
• "Be warned that it's quite cold even inside the old buildings!"

Cons:

• "Pity you can only tour the ground floor though."
• "Only downside for me was I couldn’t get upstairs to see my old 'Peter'."
• "Would be even better if you could go upstairs and wonder for a bit but regardless it was still good and interesting."
• "Its not a place for young children because of what's there as some things are definitely not for them to see."
• "This place should be pulled down altogether."
• "If you have kids under 12? Don't let them have a headset."
• "Wrap up warmly as very cold down in the cells."