Address: South Rd, Peterhead, AB42 2ZX, United Kingdom
Phone: +441779581060
Rating: 4.8
based on 246 reviews.
Staff and Service
Pros:
"The staff were really lovely, so friendly and welcoming."
"Staff very professional and friendly. Was lucky to meet and talk to Jackie in the gift shop."
"Staff are friendly, very knowledgeable & just very welcoming."
"All the staff including those in the cafe were extremely helpful and accommodating."
"The staff were absolutely wonderful, they take the time to chat to you and do everything to ensure you have a great visit, including the staff in the cafe."
"Staff all pleasant and helpful."
"All the staff were extremely friendly and helpful, especially Lena at the entrance."
Cons:
"Food in the cafe was disappointing."
"The guidebook is £6, however doesn't have a lot of information in there, just mainly pictures."
"The ladies weren't at all friendly or helpful and I was made to feel like it was my fault."
"Today the Cafe wasn't open, as Jackie Stuart was getting his MBE."
"The only reason I have giving a one star review is so I could write this review to let people know what happened. First of all I can't review the prison museum as I didn't gain access on my arrival there."
"Caffee could be better with more sitting."
"This place should be pulled down altogether."
Museum Experience
Pros:
"It's absolutely fascinating. You will not be disappointed."
"This is a great museum! It's fascinating to walk around the cell blocks, and get an insight into being a prisoner and what it was like to work there."
"Well worth a visit! Such an interesting place, full of history."
"Loads of information on life 'within prison walls' and how cells were set up."
"What an amazing place. Historic and eerie full of real life accounts you will be totally blown away."
"Fantastic museum. Audio trail throughout the prison."
"The audio guide is brilliant."
Cons:
"However, I don't think it's a great visit for children as they might find it long, monotonous and a little boring."
"Pity you can only tour the ground floor though."
"There were some freaky life like mannequins that scared the hell out of me."
"You do not get to see the full picture of what went on there."
"Only downside for me was I couldn’t get upstairs to see my old 'Peter'."
"A bit more interaction would be good though - it feels like you're just walking round with your audio headset a bit too much."
"Its not a place for young children because of what's there as some things are definitely not for them to see."
Cafe and Food
Pros:
"Cafe very nice and modern and reasonable."
"Cafe staff were super helpful for my wife's gluten intolerance and the food was fresh and wholesome."
"Good food at Cafe, scones were huge had to take half home with me."
"The yummy soup in the cafe warmed us up."
"Thank you also for a lovely lunch. The lady server, cook was very good. Cullen Skink absolutely delicious."
"Very good cafe too."
"Also a lovely wee cafe with great views over the harbour if you fancy a bite to eat, friendly staff and great cream scones."
Cons:
"Food in the cafe was disappointing."
"The cafe was closed when we were there, but perhaps we arrived too late."
"Caffee could be better with more sitting."
"Nice cafe but not big enough."
"Small cafe at the end but nice bowl of soup to warm you up after a chilly day."
"Today the Cafe wasn't open, as Jackie Stuart was getting his MBE."
"The only reason I have giving a one star review is so I could write this review to let people know what happened. First of all I can't review the prison museum as I didn't gain access on my arrival there."
Accessibility and Comfort
Pros:
"The building remains very much as it was and this all adds to the authenticity of the experience."
"Very cold inside so wear a jacket!"
"Bring warm clothes, it's a cold place even on a warm day."
"Cold wet and windy day perfect for a tour around the prison."
"There is a lift to get up to the cafe, so I think there is a way for wheelchair users to get around too."
"Very disabled friendly with lots of seats available throughout the tour, which I found extremely helpful due to my physical disability."
"Be warned that it's quite cold even inside the old buildings!"
Cons:
"Pity you can only tour the ground floor though."
"Only downside for me was I couldn’t get upstairs to see my old 'Peter'."
"Would be even better if you could go upstairs and wonder for a bit but regardless it was still good and interesting."
"Its not a place for young children because of what's there as some things are definitely not for them to see."
"This place should be pulled down altogether."
"If you have kids under 12? Don't let them have a headset."