Gwydyr Hotel Reviews Summary

Booking & Accommodation

Pros:

• "Booking experience the evening before was great. They put themselves out to fit us in."
• "Stayed away for a girls night in the 3 bed room it was lovely size and beautifully cleaned and decorated."
• "The rooms were very comfortable and bathrooms had good showers."
• "Rooms were lovely. Dog friendly."
• "Our room, 15, was basic but bed (2 singles pushed together) was comfortable."
• "The room was spotless and cosy with a brilliant view."
• "The hotel itself is located in Betws-y-coed, just a short walk from the train station and with an onsite car park transport in and out wasn't a problem."

Cons:

• "Room was adequate but expected more for the price charged - it didn't look like any of the website pictures."
• "The room was very dated and could do with a refurb."
• "They charged me extra money even thought I already paid but it got sorted out the whole room smelt like cat."
• "The room we stayed in had a mouldy smell, and had hair in the bath tub."
• "Room 8 unfortunately has a twin bed and the mattresses were both very worn and in much need of replacing."
• "Bathroom let it down slightly as no where to put wet towels as no towel rail."
• "The room was clean however the pillows were lumpy and the cushion on the bed was grubby."

Food & Dining

Pros:

• "The Prawn Cocktail was presented well and was nice."
• "Very friendly amounts of food, sensible amount if food options for all eaters veg and vegan alike."
• "The spread was amazing and the service excellent. Nothing was too much trouble and the cost was very reasonable."
• "Fantastic food to be fair and great location."
• "The food was delicious at our reception and also the breakfast was lovely with a good choice of food."
• "Breakfast was superb. Plenty of choice."
• "The food was absolutely stunning and genuinely home made."

Cons:

• "Awful service, strawberry mojito tasted like water and rum no flavour or freshness at all."
• "The food was pretty poor. Both had the Welsh beef burger. It was very overcooked and dry."
• "Food coming out cold."
• "Ordered sirloin steak. Inedible just fat."
• "The vegan burger just wasn't up to scratch it was a breadcrumbed potatoes, peas and sweetcorn."
• "The food was disgusting, the chicken burger me and my wife ordered was a frozen piece of breaded chicken out of the freezer."
• "Food awful! Nachos, salsa and cheese bad quality, Halloumi fries with undercooked batter."

Service & Staff

Pros:

• "I want to make a special mention to Dale I think his name was he was so accommodating I am deaf and he spoke directly to me and pulled his mask down which made it much easier for me to hear him."
• "Staff were very friendly and attentive."
• "The staff were all friendly and they went the extra mile in making sure things were good for us."
• "Staff friendly and very helpful."
• "Reception couldn’t have been more helpful."
• "Staff maintaining room service were excellent and so were reception and breakfast staff who were very attentive."
• "The staff were attentive and friendly."