La Rustica Restaurant & Wine Bar Reviews Summary

Price

Pros:

• "Price wise it is very reasonable."
• "The price is very good too."
• "And it's very reasonably priced."
• "Price is definitely worthy of the quality of food that was presented and enjoyed."
• "All at a reasonable price as well."
• "The food is unbelievable and it's very reasonably priced."
• "Food was worth every penny."

Cons:

• "Disappointed to see the cheeky monkeys had added a 'service charge' to my bill !!"
• "However, we were overcharged by £30 - £90 for 2 people is ridiculous."
• "Adding the tip to the receipt is a little bit cheeky because we would have tipped anyway."
• "Then had the cheek to try and charge 10% service charge!!! Very disappointed."
• "Would have been five stars if they hadn't tried to charge for two bottles of wine when we had only one."
• "I'm just amazed that they are now putting a service tip charge on top of the bill..this is not America."
• "We recieved the bill which was close to £100 for just the 2 of us which included a service charge for £10."

Service

Pros:

• "The service, the welcome and attention to customer needs was obviously of paramount importance to the staff and restaurant."
• "The welcome and service we received was fantastic."
• "Good service."
• "The staff were fantastic, very pleasant, prompt and helpful."
• "Fantastic, attentive staff."
• "Staff were polite and friendly."
• "Food and service is incredible."

Cons:

• "They were short staffed and service was slow."
• "We were finally served after 1hr 30mins after repeatedly asking what was going on."
• "Absolutely awful service."
• "The service was appalling, we waited 30 minutes before they even took our order."
• "We ended up leaving due to the incredibly poor service."
• "The service was quite slow considering we were the only customers in the restaurant."
• "Very slow service."

Food Quality

Pros:

• "Excellent food, had steak with tequila sauce and it was just fantastic!!!!"
• "Brilliant Italian, fair priced for such fantastic food."
• "Calzones are the best iv ever had and the meatballs & anti pasti starters wer perfect."
• "Thier fillet steak was the best ive ever had."
• "Steaks are really good."
• "However the food was beautifully made."
• "The food was absolutely fantastic."