Address: 116 Pingle Dr, Bicester, OX26 6WD, United Kingdom
Phone: +441865686400
Rating: 4.2
based on 240 reviews.
Service
Pros:
"The service was outstanding, quick, and efficient, allowing us to get in and out without any hassle."
"Plus the service was great."
"The staff were very friendly and polite."
"Our waitress was a very pleasant young lady who always came to the table with a very warm smile and nothing was too much trouble."
"Great service from friendly staff."
"The service was excellent by Nela mainly. She was very accommodating and friendly."
"The service was very good, with all members of staff very attentive."
Cons:
"The service was not great, my meal came out before my drink which makes me suspicious of the freshness."
"Service last time, on Friday afternoon was not great, if you need to call them you might wait for their conversation to finish."
"Service a little slow."
"Service was slow and we had a dish forgotten."
"Service was poor for us."
"Service could be improved. Had to ask for water multiple times."
"The service was VERY bad and we had to wait for 20 min for the waiter to come."
Food Quality
Pros:
"The food was delicious and arrived hot, which was brilliant."
"The food is very well prepared as well as caffetteria’s drinks."
"Hearty portions of classic dishes, really filling, we could not finish!"
"The apple pie is a must!"
"The pastry.. I make cakes for a living but still have not to this date mastered the pastry like they have.. It was light, perfectly baked and with a taste of real butter."
"The food, perfectly cooked steak, fresh cut chips and a deliciously colorful salad to accompany."
"The best mac and cheese ever!"
Cons:
"The food was genuinely very bad!"
"Fish and Chips is fries and fish. Batter is soggy and bland."
"Food nice but defo not worth £16 for burger and chips."
"The chicken burger was on a bit of the basic side, but tender nonetheless."
"Luke warm re-heated lasagne in a skillet pan."
"The meat was soo chewy I couldn’t swallow it."
"The food was poor service was even worse."
Atmosphere & Decor
Pros:
"All this topped up with unobtrusive music in the background, pleasant decor and excellent staff."
"Loved it: the design and atmosphere. It's quite big two story building in Bicester Village."
"The restaurant was very clean and tidy and done to a high standard."
"The décor was beautiful."
"Very nice place in terms of atmosphere and interior."
"Gorgeous place with so much space, loved the high ceilings and friendly staff…"
"Also lovely wooden interior, nice change from the hectic shops."
Cons:
"The place could be better cleaned but the overall experience is good."
"Only thing i can complain is the mens toilet really stinks i don't know how often they clean it or maybe i just came here at a busy time."
"Toilets were not very clean on our visit and on the gentleman’s washroom there wasn’t any hot water."
"Major issue was that the gents toilets were disgusting. Loo roll all over the floor and urine puddles covering most of the place."
"The place was extremely quiet."
"A little bit of a cold draft by the window, but nothing intolerable (we had a fab seat at the corner)."
"The environment was nice but music was a bit loud."
Value
Pros:
"Full price would have been expensive but had good value today."
"The food and service is great and very reasonably priced."
"For staff of the village, it very reasonably priced."
"Price reasonable and once seated you don't feel being rushed."
"Portion size was good and the food had lots of flavour, would definitely recommend for a nice lunch with reasonable prices."
"This place is just lovely, cozy and has plenty of food and beverage options."
"Good quality food made using fresh ingredients."
Cons:
"Just a little pricey at £80 for lunch (2 course lunch for 2 with 2 glasses of wine)."
"Food nice but defo not worth £16 for burger and chips."
"Expensive for what it is. The restaurant adds a service charge to the bill - just pay your staff properly and add the cost to the items in the menu!"
"It’s quite expensive however I guess it’s because it's the only place here where you can get a good sizeable meal compare to the other restaurant in Bicester village."