Hillers Farm Shop Reviews Summary

Quality of Produce

Pros:

• "Excellent mainly local produce. Fresh veg and good fruit selection."
• "Very nice selection of fresh produce, fresh baked bread, deli etc. Cakes are tasty - obviously costs more than Morrison's etc but the quality is obviously better than normal."
• "Usually high standard. Locally sourced veg, large selection of cheeses, excellent meat section and arguably the very best fishmongers in the area."
• "Love coming here for my fruit and veg plus tempted by the lovely meat and fish."
• "Fantastic selection of fresh farm produce, mostly locally grown."
• "Great selection of seasonal local veggies and great meats."
• "A great range of products, fresh meat, fish, breads and vegetables of the highest quality."

Cons:

• "Very expensive. Produce is twice the price of nationally."
• "Unfortunately the shop was completely overpriced... You know someone's making a mint when the stickered prices are more expensive than the manufacturer's RRP printed on the box."
• "The fruit and veg wasn't the best, short dates on the chilled quiches with only a days life on them."
• "Bought a pack of 2 small fresh stuffed rolled lamb. No cooking instructions but decided to cook them slowly... They had so much fat around and inside each one, they were not enjoyable to eat."
• "Produce very good quality if a tad pricey."
• "I found it very over priced."
• "Very overpriced."

Customer Service

Pros:

• "The ladies and gentlemen who work there are lovely."
• "Staff couldn't do enough to help."
• "Went here this morning and found it very busy I was very impressed with the amount of staff who made sure that the queues kept moving all with pleasant and happy faces."
• "Staff are friendly and the shop is clean too!"
• "Our waitress (I think Rachel was her name) was brilliant. Friendly, chatty and managed to persuade him to try a new coffee."
• "Absolutely brill service!"
• "Staff friendly which is a rare thing today."

Cons:

• "Now open inside too and with a large outside number of covers, there seems not to be enough staff or equipment to cope with demand."
• "We were not the only ones waiting excessively long service times between food and drinks being served."
• "Order messed up it was a shambles."
• "Very disappointed. Drinks and food did not arrive together for the 4 guests."
• "10-15 mts no one came! Staff talking together and passed our table, not one of them enquired if we were waiting for service."
• "Restaurant.... Walked out after being IGNORED for 30 mins and they weren't even busy."
• "The waiting staff are surly, bordering on the rude, especially among the older members of staff."

Facilities & Accessibility

Pros:

• "The cafe is absolutely gorgeous, it has lots of seating inside and outside with a lovely atmosphere."
• "Easy disabled access for parking."
• "Excellent farm shop for fresh local produce, good access and parking, also has well stocked plant centre."
• "Very pretty garden to walk round, with a hide to watch the birds, & deer at certain times."
• "Pretty gardens to look round."
• "Nice indoor or outdoor coffee shop with food, gift shop, garden centre with wild flower garden and a farm shop with a model railway next door to the carpark excellent."
• "The gardens looked phenomenal with foxgloves as high as a house and colourful masses of roses and salvias etc."

Cons:

• "Don't visit if you have a dog, unless you enjoy sitting outside in the rain eating lunch in the cold and wind."
• "Not even allowed in the gift shop."
• "Garden centre didn't have many plants."
• "The garden cafe's menu seems a bit limited to what it used to be."
• "Inside restaurant acoustics very noisy. Needs management supervision."
• "Getting served in order is very hit & miss."
• "I wasn't overly impressed with hillers, and I would have thought they would have built a better farm shop by now, still the same run-down building."

Overall Experience

Pros:

• "We are so fortunate to have such a lovely farm shop so close."
• "A long established garden centre with a farm shop, a restaurant, a gift shop as well as extensive gardens."
• "Restaurant is first class, farm shop is the only place I will buy fresh fish or steak from and the cooked meats, cheese & olive bar are highly recommended."
• "It is always a pleasure shopping at Hillers Farm Shop not only do you get lovely locally grown produce and nice friendly staff but also the opportunity to walk around the pretty gardens and call into their cafe for tea."
• "Helpful centre, children's maze open weekends!"
• "Love the farm shop. The gift shop. Garden shop and free walk around flower garden."
• "What a stunning place!"

Cons:

• "We used to be regulars here until illness kept us away for a while and were looking forward to being able to return but unfortunately we were very disappointed - quality nor quantity is the same."
• "Upon arrival, your reaction might be one of mild disappointment. From the outside, it looks to be nothing special."
• "The trinket shop is one of the most expensive I've been in."
• "I would have given this place five stars but they were advertising something about the countryside alliance who are pro fox hunting, so Hillers have dropped in my estimation."
• "We recently visited on Halloween and was a bit disappointed by the food the café served especially for the price."
• "It has a wonderful cafe serving good value tasty food but the garden areas looked very neglected."
• "A terrible breakfast this morning. Dried up after too long under a heat lamp, toast burnt."