Harvester Horse & Groom Sidcup Reviews Summary

Food Quality

Pros:

• "Food was very good."
• "Foods pretty good most of the time."
• "Dessert was amazing, chose the hot cherry pie with ice cream... And it was a huge portion!"
• "Overall a tasty, reasonably well valued meal."
• "The ribs were done perfectly, just fell off the bone."
• "The food we ordered was very nice. All hot and very tasty."
• "The food was fantastic."

Cons:

• "Most of the menu was missing never did get the missing drinks."
• "I had to send my meal back once as the chicken was coated (not specified on menu) plus waffles were not potato but flour based."
• "Staff very pleasant, but fish cakes burnt and vegetables under cooked."
• "Food was great apart from the fruit crumble as it was very sour/bitter."
• "Food was way overpriced for what I got...the salad that came with it bears no resemblance to how it was described."
• "Food wasn’t great tbh tasted like Iceland products for the price of it too wasn’t overly happy about it."
• "The food quality was definitely below par - based on what we've had we will never visit again."

Service

Pros:

• "Our waitress Teresa was wonderful. Her service was impeccable!"
• "Staff was very helpful, pleasant and served us fast."
• "Our waitress was lovely, knowledgeable and made us feel welcome."
• "All the staff are kind, thoughtful and attentive to their customers needs."
• "I take my hat off to the staff on Saturday 25 November who had to deal with the mess left by customers on nearby tables."
• "Staff that were there, were great, did their best to serve everyone with a smile..."
• "Our waitress was excellent, service was swift and proficient, she was friendly, courteous and above all cheerful!"

Cons:

• "We had to wait a while for the order to be taken."
• "Very unfriendly waiters. We waited 20 minutes for them to come to us to take the order."
• "Service pretty slow."
• "Staff friendly enough, but food took around 1.5 hours to arrive."
• "The service was poor. There was no communication."
• "Service was slow but it was seriously understaffed for the amount of people they had to serve."
• "The service was almost non-existent."

Cleanliness

Pros:

• "The restaurant was so clean and tidy."
• "Very clean; good menu options; good spacing between tables; bar and table service; kids welcome; clean W.C 's and plenty of free parking."
• "Restaurant was clean with social distancing and a one way system in place."
• "The restaurant was clean."
• "Inside was lovely clean and tidy."
• "Always seems pretty clean."
• "Great food, staff and very clean Efficient restaurant. Food was outstanding."

Cons:

• "Place cleanliness wasn't in a good place. Tables were sticky and floor messy."
• "Then sat in two of the most filthiest chairs with black grime and holes in the arms, over by the fruit machine/ toilets area."
• "Toilets were another level. I've seen better toilets at Sunday league football AFTER a night out the local Indian."
• "The ladies toilets were in need of attention and there was water and tissue all over the floor."
• "The furniture is very worn out. Almost every chair upstairs was torn and lots had hazard tape holding them together."
• "Tables were sticky, even once wiped over."
• "We had to ask a member of staff to clean the table cause it was sticky."

Value

Pros:

• "Also benefited from an Early Bird Discount this week."
• "Good food and reasonable prices. They email offers and do 50% off Mains sometimes."
• "Food reasonably priced and the free salad bar with every main meal is a bargain."
• "Not the best food but for the price you can't complain."
• "Food is good and reasonably priced."
• "The food was not only good quality but also extremely good value for money."
• "Good value and plenty of food."

Cons:

• "Food was way overpriced for what I got...the salad that came with it bears no resemblance to how it was described."
• "We were overcharged by over £80."
• "Food took ages and was not worth the cost unfortunately, even with a free meal voucher."
• "I looked at the price for a mixed grill and it was £16+ and though you can get an extra large mixed grill at JD spoons for £11+."
• "Nice wine but rather costly. £2.65 for a tiny bottle of Coke."
• "Food was not great, something you could get out of a frozen food shop."
• "The food quality was definitely below par - based on what we've had we will never visit again."