Address: tower business park, Power Station Rd, Rugeley WS15 1LX, United Kingdom
Phone: +441889503951
Rating: 3.8
based on 194 reviews.
Food Quality
Pros:
"Food is standard pub chain fare. Having said that, it was very tasty and my wife's burger was more than enough for her."
"All our meals were fresh, tasty and very good."
"Value for money I had the hog wellington, pastry good, pulled pork tasty, vetables good and tasty."
"The food was amazing, fresh and cooked nice."
"Food was cooked lovely and bursting with flavours."
"The food was lovely. Really enjoyed it."
"Food was delicious and the staff were polite and helpful, checking everything was okay with the meal."
Cons:
"Food was good, but the chef couldn't carry out simple instructions when it came to what was wanted."
"Burger was like something off a burger van and chips were definitely frozen oven chips."
"Lasagne came with next to know meat or tomato sauce it was all white sauce and pasta sheets."
"Mac and cheese which is a flavourless bowl of plastic."
"The very basic food particularly so called cheese pie had no cheese in or much of anything else."
"The Turkey was processed and came in a perfect circle and sliced very thin like the sort you get in a packet for sandwiches."
"The nachos starter was a dreadful tasteless mess of a biscuit and as far removed from nachos as could be."
Service
Pros:
"The staff were excellent and made us feel welcome and couldn’t do enough."
"Staff very friendly and helpful."
"The staff are excellent - always happy to help with a smile."
"Service was good and staff very friendly."
"The staff were friendly and helpful moving around silently and efficiently in the background."
"Staff are really nice and helpful, also friendly."
"The staff were incredibly friendly and helpful, with more than one coming over to check on us."
Cons:
"We were shown to our table by the duty manager who said she would be straight back to take our order, she just seemed to be swanning around doing nothing."
"Service is very bad, always understaffed, you are left waiting at front of house."
"After complaining all that was offered was a £10 discount off another meal."
"Service very slow we were in there 2 hours for 1 course."
"Staff more interested in their social life, stood round talking etc than service."
"Terrible customer service. When we first arrived we were sat waiting for drinks for over 20 minutes."
"Shocking customer service, we walked out after waiting over half an hour for our drinks order to be taken."
Atmosphere
Pros:
"Pleasant atmosphere, early so not many people in."
"It's a nice big place ideal for a large get together or a small cosy meal for two."
"The atmosphere is great too, can't wait to return."
"A lovely, sociable and relaxing start to the day."
"The decor is warm and pleasant and it wasn't overcrowded we we were there."
"This place not only does gorgeous food but the atmosphere is great too."
"Nice warm welcome on entry."
Cons:
"Little or no atmosphere in the pub due to Covid restrictions on numbers allowed into the premises."
"The staff were humourless and cold."
"The whole event was not enjoyable."
"The main draw back was the temperature inside the pub - it was crazy hot with the heating clearly on high even on a beautiful day."
"Place was uncomfortably hot. No opening windows."
"A large party of folks very noisy."
"Very dim lighting like the black hole of Calcutta."
Value
Pros:
"Great value, super friendly staff, great coffee."
"The food was tasty and freshly cooked good value for money."
"Definitely value for money."
"For the money, this place is amazing. Only paid £20 for an unlimited breakfast for my family of 6."
"Love going for the £9.99 eat all you like breakfast."
"We had the 2 for £9 meals, get lots for your money on that one."
"Food was nice for the price and portions were a good size."
Cons:
"The only plus about the meal came to us hot so for what we ate was over priced."
"The portion size was laughable."
"Considering we both ordered giant fish and chips, the fish was normal size, with only a small portion of chips and peas."
"Prices quite high for the quality at £11 for pie and potato."
"Food is not great for the price."
"The only thing that let's it down is the price of the drinks."
"£8.05 for a carling and a single g n t was expensive."