The George Townhouse Reviews Summary

Atmosphere & Decor

Pros:

• "The pub area is beautifully decorated."
• "Inside lovely and welcoming atmosphere is great."
• "Lovely atmospheric pub/hotel with contemporary period vibe."
• "The atmosphere was fabulous."
• "Loved this place great atmosphere and great location."
• "It was a vibrant and unforgettable night at the local pub, filled with laughter, music."
• "The whole ambiance is of a genteel conviviality."

Cons:

• "Random pop music being played in the restaurant area."
• "Service generally quite cold throughout."
• "Not as nice as it used to be."
• "It's a shame that a very large water stain on the ceiling had not been sorted."

Food Quality

Pros:

• "Friendly staff...food excellent..."
• "Food was excellent."
• "The food and service were very good with a nice selection on the menu."
• "The food was good quality grub."
• "Food is good and the coffee is excellent."
• "The meal was amazing the bested I had in a long time."
• "The bearnaise sauce was the best I have had outside of France and my steak was perfect."

Cons:

• "Food very nice but because of Covid restrictions menu very limited."
• "Prawn and chorizo linguine delicious, but dumpling and mushroom dish was bland."
• "Food was poor all sounded delicious on the menu had pork fillet which was very dry and accompanied by overdone blackpudding and potatoes."
• "Unfortunately, the roast chicken was somewhat dry and stuffing too."
• "Battered fish was covered in burnt charcoal batter."
• "Over done burger, asked without bun, came with bun."
• "For £29.50 per person it was very poorly cooked and definitely not worth the money."

Service

Pros:

• "The staff were fantastic and very personable."
• "Every member of staff was super polite and helpful."
• "Staff attentive and helpful."
• "The staff were fantastic and helpful."
• "Service was excellent."
• "The staff were a pleasure to deal with."
• "Most importantly the team are excellent, friendly, cheerful and professional."

Cons:

• "The staff are really nice and polite but are very slow in taking orders and forgetting to bring things you've asked for."
• "They could however, have been a little more proactive in approaching customers who were clearly waiting to order."
• "Service is slow and uninterested."
• "Service was VERY slow."
• "Slow, inexperienced staff. Always chatting at the bar, leaving customers waiting like lemons the other side."
• "Service was a tad slow in taking orders/delivering drinks."
• "The service was very slow, we had no drinks for a while even when glasses was empty."

Rooms & Cleanliness

Pros:

• "The room was way better than expected with lovely decor and very thoughtful touches."
• "The suite which was a lovely room with a great bathroom."
• "It had a very comfortable bed with enormous velvet headboard."
• "Room lovely, very clean."
• "The room was lovely, well stocked with good quality toiletries, clean throughout, very good shower, comfy bed."
• "Lovely superior room, very spacious with a comfortable bed."
• "Room was immaculate, crisp sheets, plush carpet and gorgeous bathroom with roll top bath and huge rainfall shower."