The Waterside - Pub & Grill Reviews Summary

Category: Pub Warrington

Address: 1430 Park Blvd, Centre Park Square, Warrington WA1 1PR, United Kingdom

Phone: +441925248380

Rating: 4.3
based on 288 reviews.

Staff Service

Pros:

  • "Staff were very friendly and attentive."
  • "The staff were very Friendly and the food was really nice."
  • "All of the staff who served were friendly and provided service with a smile."
  • "Everyone we have dealt with who works there are extremely helpful, friendly and polite."
  • "Staff were relaxed but always on hand to answer any questions."
  • "The staff are always so welcoming and can't do enough for you."
  • "Staff were very attentive and orders arrived very promptly."

Cons:

  • "I booked at table for 6 people for today and the waitresses attitude when we arrived was appalling."
  • "The least the staff could do was let us know, the incompetence of staff was beyond belief."
  • "There was not enough staff on duty to cope with demand and they were doing the best they could but it meant service suffered."
  • "The bartender who took our drinks order when we first arrived was dreadful."
  • "Went today as a booking for 10 for a nice family meal, knew something wasn’t right from the get go, cold chicken, rude staff huffing all the way through our visit, an hour wait on food."
  • "Really rude lad behind the bar informed us, that we cant order our food coz the food is for booking only."
  • "The service when we got there was abysmal - we waited for quite some time before being acknowledged or seated."

Food Quality

Pros:

  • "The food is delicious and there's a large menu with lots of choice."
  • "The food was outstanding and couldn't fault at all."
  • "The food was really nice & it was a nice atmosphere in the bar area too. The food & service etc is of high quality but the food is not over priced."
  • "The burgers are fantastic as well."
  • "The homemade lemonade with strawberry is amazing."
  • "Food was worth every penny could not fault it."
  • "Food was delicious with full table service, very good portions and reasonably priced!"

Cons:

  • "The food was adequate but nothing special and the lettuce on the starter looked like it had been there for days."
  • "But for many dishes to be unavailable on a Friday evening was unforgivable."
  • "Food was okay but not worth what was paid."
  • "Last night the food was excellent but the speed it was served at was poor in my opinion."
  • "Food wasn't available after ordering day before...All staff had cleared all carvery down by 8.30pm."
  • "Ordered sunday roast to be told i have to pay extra for mash potato cauliflower cheese and pigs in blankets the main staples of any sunday roast."
  • "The portion size is more like a starter with very little on the oversized plate it was served on, the mash tasted like instant mash hardly any vegetables."

Ambiance and Decor

Pros:

  • "Inside is really nicely decorated, nice chilled atmosphere."
  • "Sat outside under cover. The bar has great outside seating, all under cover with electric heating."
  • "It was a nice atmosphere in the bar area too."
  • "The decor and layout is very modern but keeping with the buildings wooden exterior."
  • "The outdoor seating area is lovely and has heaters, there's a marquee for weddings ect next door and a hotel available."
  • "The place itself is an experience, is split into multiple locations, inside and outside sitting areas. Looks amazing, posh I might say."
  • "Also the decor and general condition inside is excellent, with ample parking outside."

Cons:

  • "My family were treated appallingly in this pub."
  • "The dining seating wasn't great. My friend and I were sat in an area where three couples were sat with less than 2 feet apart making private conversation impossible."
  • "It was very noisy. A lot of families with small children, this however is no bother, but it seemed the music volume was increased in an effort to cover the noise."
  • "The restaurant looked rather dark on bright sunny day so we ate in the bar."
  • "Was placed on an uneven table that wasn’t safe asked to be moved and got told no."
  • "The room was OK, but the bathroom need some help, tiles stuck on, shower holder came away from the wall, mould around the bath."
  • "The peas were rock hard, the meat was pure grisle."

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