The Travellers Rest Reviews Summary

Service

Pros:

• "The whole team were great - genuine, helpful and friendly with us. They definitely made the experience!"
• "the service was impeccable"
• "The service was excellent and the restaurant felt very safe with all Covid regulations in place."
• "Great service from incredibly polite staff - nothing too much trouble."
• "The staff were warm, welcoming and couldn’t do enough for us."
• "staff bend over backwards to help in any way"
• "the service was outstanding"

Cons:

• "We all left pretty disappointed. Firstly we had to shout the staff to take our order."
• "A waitress practically demanded that I hadn't ordered it and thrust her list in front of me to sort out the mistake."
• "Staff were rude and completely disorganised."
• "Food was cold, didn't bring some food we ordered and one meal arrived much later than everyone else's."
• "we were not allowed in the pub but people who were there after us were allowed in so we got soaked"
• "When we asked for the Proscetto, we were told we was mistaken"
• "The lady on reception was very rude and not very helpful."

Atmosphere

Pros:

• "Fantastic service tonight. Really enjoyed the food and atmosphere."
• "The atmosphere was warm and comfortable (and informal)."
• "lovely atmosphere"
• "The pub itself is lovely, very welcoming and with real fires and a fabulous atmosphere."
• "Service was brilliant, food delicious and hot and a lovely atmosphere."
• "Atmosphere very good."
• "This pub offers both and has a lovely atmosphere."

Cons:

• "Uncomfortably hot room"
• "It was very challenging just to have a conversation disappointed that the staff failed to appreciate the client's who are the customers."
• "everytime the door opened the smell from the toilets was appalling"
• "The background music was very uncomfortable for a traditional country pub."
• "Bit disappointed when we visited on Saturday, the tables should have been more welcoming i.e. crackers, tablecloths, food was average."
• "The whole experience was absolutely perfect."
• "We sat in the outside seating area which is very tastefully done with fresh herb plants on each table giving off a lovely aroma."

Food Quality

Pros:

• "Shortly after two wonderful Sunday lunches arrived and a cauliflower cheese to die for."
• "The food was great and we had great service too."
• "Been itching to eat here and as pubs and pub food goes we were not disappointed."
• "The food is spot on and the prices are really reasonable for what you get."
• "The food was absolutely fantastic, and a very reasonable price considering."
• "Food fantastic and great service from incredibly polite staff - nothing too much trouble."
• "Food is top quality"

Cons:

• "2 of us had the roast beef (beef was tough and lacking taste and Yorkshire Pud was bland, cold and flat as a pancake)."
• "Food was terrible, dessert was average."
• "Tiramisu was just a bowl of cream with no sponge - disgusting"
• "We saw one server's hair in the food. This is not acceptable."
• "Battered Fish was well over cooked and the chips were undercooked"
• "The slop that they served as a supposed Thai Green Curry had to be seen to be believed."
• "Massive dissapointment. Overpriced rubbish which came with a free hair under the Steak Medallions"

Value for Money

Pros:

• "Had a great night. Very good value for money too."
• "We had a fantastic Sunday meal from the 3 course menu for £19.95. The meal was gorgeous."
• "100% recommend and will be back!"
• "Enjoyed a really well prepared Xmas menu - Parsnip soup, turkey dinner, and Xmas pud."
• "The vegetables were lovely, crisp and fresh and delightfully presented."
• "The cask ales that they had were very tasty and extremely well kept!!"
• "Food is home cooked and very tasty, reasonably priced as well."

Cons:

• "The cost was a shock too. Never going back."
• "Booked a Sunday lunch treat today at The Travellers Rest. £60.00 wasted, food was tasteless and cold."
• "It is very disappointing that we received no feedback whatsoever."
• "Over priced food - £20 for three small medallions of beef is not good value"
• "Food wasnt very good, worst thing was waiter seemed more interested in tip tables than doing his job."
• "All in all a thoroughly unenjoyable experience. Stay away from here unless you want to be overcharged and insulted."
• "We will not be going back."

Accessibility

Pros:

• "Was also lovely to see dog bowls already filled with water for our Springer."
• "Great place, lovely beer garden, bring your (well behaved) dogs!!"
• "Adequate to Good access for wheelchair users."
• "Well behaved dogs on leads are welcome in our tap room area and we even provide free dog biscuits to reward good behaviour."
• "This is a very dog-friendly place, with dog treats on the counter."
• "They catered to my dairy free kids no problem, making a few tweaks to the existing menu."
• "I was made up because I could have almost anything on the menu and they would adjust to make it Gluten Free."

Cons:

• "we were not allowed in the pub but people who were there after us were allowed in so we got soaked"
• "On booking, it appeared on the website that dogs were allowed in one area inside. Just an hour before we were due to arrive, we received a phone call, advising us at weekends, they didn't serve food inside to people with dogs."
• "Walked 2 miles with the dog last night to be politely informed there is a 4 dog limit which was full."
• "Toilets were also dirty and had not been checked"
• "everytime the door opened the smell from the toilets was appalling"
• "We sat in the outside seating area which is very tastefully done with fresh herb plants on each table giving off a lovely aroma."
• "CAMPER VANS NOT WELCOME HERE !!"