Cat & Lion Reviews Summary

Hotel and Room Quality

Pros:

• "Our room was clean and spacious with a very comfortable bed."
• "Room very clean and spacious."
• "The place was spotlessly clean."

Cons:

• "Bedding full of holes, pillows smell of fish n chips or just damp."
• "Rooms were not at all like the photos advertised."
• "The corridor stank of pot both nights we were there and four units police attendance when we left."
• "Disappointing stay at this hotel. Room was dirty (hairs in the bath) and in a state of disrepair."
• "The building is dirty inside and in poor repair."
• "Absolutely filthy, we called in for a evening meal at 17:30, and had left by 17:45, because the tables were sticky, absolutely filthy."
• "Pub was really out dated and a little dirty in places."

Staff and Service

Pros:

• "Nice clean n tidy hotel, lovely bar, friendly staff and the quality of food was great."
• "Such a pleasant evening at cat & lion Stretton took family for birthday celebration we all enjoyed wonderful food such relaxed feeling all made possible by Jan very efficient and pleasant waitress x."
• "The staff are really welcoming, went above and beyond for our party and are a credit to Joseph holt."
• "A girl called lisa came and ask if everything was ok with the meal & was very friendly & polite & we will be visiting again soon."
• "The staff are friendly and efficient."
• "Meals was really nice the Sunday roast was to die for, the staff was very polite and the service was excellent will come again very soon thanks for everything."
• "The staff are friendly and helpful and will always check with the chef if you ask about ingredients."

Cons:

• "It’s a shame because the pub itself is so nicely decorated but the staff and the hotel rooms really let the place down."
• "Reception staff are hardly ever there if you have any issues."
• "First thing to point out is the red haired girl with braces on the bar, she really shouldn't be working in customer service or she desperately needs more training!"
• "The pub staff were rude and unprofessional."
• "The staff refused to explain why they were closing early, they seemed more interested in an early finish than anything else."
• "The new regime has no interest in the client he only wants the money, never smiles or speaks to anyone."
• "Customer service then went downhill."

Food Quality

Pros:

• "The tower burger which includes 4 burgers pulled pork bun onion rings and chips costs £10 and will definitely be enough for 2 people to share."
• "The mains were all served relatively quicky piping hot and all very tasty."
• "All the food that came to our table was perfectly and tasted fantastic."
• "Been here a good number of times not had a bad meal yet prices are good and you get plenty."
• "The food was delish."
• "Food was excellent and arrived quickly even though the pub was busy."
• "Highly recommend the food here."

Cons:

• "Needs a revamp, furniture seen better days, food ok but arrived with bits missing had to ask for, ladies toilets hadn't been checked for a long time, one blocked, one with seat that didn't fit."
• "The food was no where near as good as it used to be. My fish & chips were very bland."
• "Breakfast in the pub was a let down - both the food and service."
• "Waited 45 minutes for food despite the place being mostly empty, when the food finally arrived most of it was cold."
• "I have been visiting this place with my family for the last couple of years and sadly over the last 6 months or so it has gone really downhill, poor quality food, dirty tables, cold food, long waits, the list unfortunately goes on and on."
• "They had no sunday dinners on, so we ordered the mixed grill it was awful."
• "The food that came out was cold uncooked some also overcooked and my misses also found a hair in her scampi."

Value and Pricing

Pros:

• "We paid £50 for the room plus £15 for our dog which we considered excellent value."
• "Good service and great value, including some great offers on a meal and a pint in the week."
• "Great location just off the M56."
• "Had a lovely meal here over the weekend, the 2 course meal deal makes it great value for money."
• "They have a great selection of food on the menu all at amazing prices."
• "Worth a visit and value for money."
• "Friendly pub, great service, clean, great choice at reasonable prices."

Cons:

• "We will most definitely not be returning until we get an apology and maybe a voucher of some sort to cover our rubbish experience we have had this evening."
• "Booked a Christmas meal for 12, 1 hour 45 minutes in, no food has turned up. Time for a refund. Shameful service."
• "Really poor value for money and we won’t be returning!"
• "How they can charge nearly £15 it I’ll never know."
• "The portion sizes were small, so small that the 'Adult' meal's looked like a 'Child's' meal."
• "Absolutely the worst place I’ve ever set foot in, food is appalling staff are rude and confrontational, cheap menus Seem appealing, food is barely edible."
• "Can't fault the food but they need to get a decent cleaner, I've never seen such dirty toilets in a pub, they really are disgusting (both ladies and gents)."

Ambiance and Atmosphere

Pros:

• "Such a pleasant evening at cat & lion Stretton took family for birthday celebration we all enjoyed wonderful food such relaxed feeling all made possible by Jan very efficient and pleasant waitress x."
• "Lovely place, good menu for all tastes."
• "Absolutely cracking pub."
• "The Cat and lion is a really nice pub good atmosphere."
• "There is music on tvs with a friendly inviting atmosphere."
• "Low key and a bit rustic, but the food is lovely, the staff are friendly and the prices are great."
• "Lovely night so sat outside."

Cons:

• "The atmosphere was quiet and excitement of going for a family meal was ruined by the tv's all around."
• "Not very inspiring interior. Dull and dark."
• "It felt like the bronx and the room fitted into that environment well."
• "Not even worthy of 1 star this place has gone right down."
• "Only home brand ales on the pumps... Shame used to be one of my favourite place to eat."
• "Was given a condiment set that was flooded with old vinegar and hadn't been cleaned."
• "Pulled off the motorway for a toilet break. The first thing I noticed was the weeds growing in the guttering. Peeling paint on the back porch. Dirty glass, dirty carpet, dirty windowsill."