My Karak Chai Reviews Summary

Atmosphere and Seating

Pros:

• "The atmosphere here is quite nice. Plenty of seating and it doesn't feel claustrophobic."
• "The service is good. You order and pay at the till before being given a number to pick a seat with."
• "The place is pretty big, adequate seating, with booths and separate tables."
• "Inside was nice, liked the aesthetics."
• "Nice ambiance and good food."
• "The atmosphere and vibe is definitely worth going in person for with all the Bollywood songs playing in the background at all times."
• "This is one of the awesome places in Manchester."
• "The atmosphere was cosy and perfect. The place is very aesthetic and spacious and the toilets are very clean."

Cons:

• "Nice little place. But could do with more of a clean."
• "The music can be very loud. Can't hear your own voice."
• "Tables were not clean - Staff what are you doing faffing about?"
• "Very friendly staff but they don’t have any clue about desi food."
• "Service was abysmal. Don't know why you'd serve food and not ask who ordered what."
• "Service wise these guys are quick learners."
• "Very slow service."
• "The portion of the food was so small that it was only enough for a 5 year old kid!"

Customer Service

Pros:

• "I received [sugar sachets] speedily so that was alright, thank you Karak Chai staff!"
• "We were served by Anisha. Very welcoming."
• "The service was good and the food was nice."
• "The service was impeccable, and the food was delicious."
• "I was served by a worker called Anisha I think that’s her name. She was super friendly and polite."
• "Went last Friday with a few friends had a good experience - the food was lovely -got the French toast and desi breakfast - both came really fast!"
• "Customer Service ☆☆☆☆☆"
• "We hosted an event here of about 40+ students and were served by Anisha and Malaika who did so amazingly for us."

Cons:

• "Been in many times and the experience has been fine never anything really to write home about."
• "Interior looks really nice and has a nice atmosphere to chill with friends."
• "Stopped off from a road trip at Karack Chaii - top class service."
• "The tea was very very bad."
• "Got to the place just by chance. Ordered halwa puri, samoosa chat and orange juice. Loved every thing."
• "The service was beautiful and more beautiful than that, Nabila's reception, with a smiley face and smile all the time and very service."
• "Love the CINAMON TEA, music is sometimes a bit loud but if you tell them to adjust it they always adjust it."
• "Customer Service ☆☆☆☆☆ Taste ☆☆☆☆☆ Environment ☆☆☆☆☆"

Food and Drinks

Pros:

• "My friend ordered a doughnut with white and dark chocolate sauce. She said it was quite warm but it felt like it was warmed up in a microwave, however tasted nice."
• "Their masala tea is amazing. We also liked pani puri."
• "Customer 3. Clean & tidy, fresh food, generous portions, we came all the way from West Yorkshire. Not disappointed."
• "Nice ambiance and good food. We tried Omelette breakfast and Halwa Puri Breakfast. Both were delicious."
• "The paratha omelette wrap was delicious & great value too.. karak chai is one of the best we've had."
• "Where do I start what is there not to like the karak chai is spot on and the red velvet cake is so fresh an tasty."
• "Went to karak chai with my family yesterday morning for breakfast, with the rise of all the chai shops I’ve got to say, karak chai is killing it."
• "The chai was good, they do a whole host of other desi snacks."

Cons:

• "I ordered a Mint Tea and was a bit disappointed with the fact that it was just a peppermint tea, not an Arabic mint tea."
• "Only four tables (including ours) were occupied but still took a while for food to come."
• "We ordered a few donuts & milkshakes to share. The donuts came which were nice, however the milkshakes came with bits of plastic inside them."
• "The cake seemed like it had been left out for a few days."
• "From the cake which was stale and not very nice we had a few sips of the hot chocolate and it was unbearable with the amount of sugar added."
• "Inside was nice, liked the aesthetics. Food wasn't that nice although I did like the chicken tikka roll I ordered."
• "JOKE OF THE CENTURY LOL FROZEN PARATAH AND NAMED IT APNA BREAKFAST, THE DAAL WAS OFF AND OLD AND THE CHAI IS JUST MILK AND SUGAR."
• "its really karak chai, not smooth one. tasts good. dont try caramel salted chai, it might be anything else but it is not salted caramel taste."