The Fountain Reviews Summary

Ambience and Setup

Pros:

• "It's was beautiful, nicely set up."
• "The ambience is lovely, nice and busy with all covers easily filled when we went for a family meal."
• "Beautiful views a short walk up the hill if you fancy a stroll after lunch."
• "This wonderful place has given me the chance to eat out like royalty at working man's prices."
• "The atmosphere was good and the surroundings are lovely."
• "It has a charming atmosphere and a wonderful ambiance."
• "Such a warm and welcoming environment!"

Cons:

• "It’s a dark little old pub that could do with a refresh."
• "The room also felt really cold but it is an old building so must be hard to heat up!"
• "The pub is old and 'cosy' inside, the beer garden is an astro-turfed patio by the road and car park which isn't great but god enough."
• "The dining area felt a bit cramped."
• "The surroundings aren't posh and the tables are a little too close together but the food more than makes up for it."
• "Had a lovely meal this evening at the fountain but the meal was rushed the whole time because they had other people waiting for our table."
• "Improve the air curtain over the front door... that is going to be a nasty draft in winter."

Service

Pros:

• "Lovely pub. Attentive and friendly service."
• "The food and service were first class."
• "Simply delicious food and a great atmosphere."
• "The whole experience from start to finish is great waitress is always so friendly and kind."
• "Friendly helpful staff, food delicious, plentiful, beautifully cooked and presented."
• "Staff are very friendly and helpful, nothing too much trouble for them."
• "Staff are very helpful, polite and friendly."

Cons:

• "No table service was disappointing and I can't say I received service with a smile."
• "I just felt the whole place quite clicky, if you’re not a regular, you’re an outcast and will be shoved to the side and forgotten about."
• "Natalie abruptly demanded our order as it had to be with the kitchen immediately."
• "The first waitress we spoke to was quite abrupt 'you’re gonna have to wait, as you can see, we’ve just been slammed'."
• "Unfortunately service was poor. Extensive time before drinks brought, bartender very unhelpful and condescending when asked where toilets were."
• "Lastly our waitress really could do with a lesson in dealing with customers."
• "Service I have to say is not what it once was."

Food Quality

Pros:

• "They have good vegan and vegetarian options with great value for money."
• "Have eaten Sunday lunch here on numerous occasions, food is always fabulous and very reasonably priced for the quality of the food."
• "Good Vegan or vegetarian choice proportionately to overall choice and they made a special 'not on the menu' starter without being asked which further expanded the choice, amazing."
• "Latest visit was to satisfy my partners yearning for their excellent beef Wellington and they did not disappoint."
• "Having the opportunity to pick three mini deserts was a great touch too."
• "They continue to produce good quality food cooked to a high standard."
• "Always something new on the menu and always brilliantly prepared."

Cons:

• "The actual meals were small in volume, and poor in quality."
• "The batter on the fish was soft."
• "Food average. Took forever meat was cold gravy watery."
• "Only point is there is always too much, they must throw away at least 25% - 35% of food bought in, this does matter."
• "Food starter poor no dressing very basic.. Veal escolope could not eat it was like leather trouble cutting it coating burnt."
• "They offer 'pink' beef and serve it well done."
• "My chicken was dry."