Rox - Restaurant Bar Club Reviews Summary

Atmosphere & Ambience

Pros:

• "The atmosphere is lovely too- great for after work, dates, family night out with kids or special occasions."
• "It has a beautiful bar upstairs with a live DJ and dancing floor with beautiful lights."
• "The atmosphere was very nice with a lovely ambience."
• "Nice friendly atmosphere inside, spotless and very clean."
• "The place was busy and had a great vibe."
• "It’s a beautiful venue and perfect setting."
• "The interior design is very welcoming."

Cons:

• "Was so loud couldn't even talk to one another."
• "Too noisy for date - can't really hear conversation."
• "The noise was crazy (I'm 20) and it was unbearable."
• "Boom boom boom. OK I'm over 65... If you don't want the booming avoid Fridays."
• "A little noisy and busy for a date."
• "Very very loud, me and my guest was unable to communicate across from each other."
• "The music was so loud that you couldn't even hear yourself speak if you were near to the speakers."

Food Quality

Pros:

• "The portions are sizeable and freshly made. The staff is friendly and very smiley."
• "The dinner is always superb, great portion sizes and good value."
• "Generous portions, tasty food with side sauces!"
• "The food was lovely and reasonably priced."
• "The wrap very generously packed with delicious meat and salad."
• "The food was fantastic I had filo parcels for a starter and my friend had hallumi skewers both were to die for."
• "The BBQ ribs are honestly the most tender and flavoursome ribs I have ever had."

Cons:

• "Food was not great meat was not cooked properly and was rubbery."
• "The quality of the food to be lacking, also similar to that if it was a quick cheap takeaway."
• "The food is very average, it won't make your mouth water."
• "The meat was very dry and the rice was too, I had to smother my food with salt which is really bad."
• "Food was dry."
• "The food quality was bad and was served stinky chicken and lamb meat from their mixed grill."
• "The food was nasty and cold, lamb shish was dry and tasteless and the fries were too soggy and oily."

Service

Pros:

• "Service was great."
• "Arrived quick which is a big bonus!!"
• "The staff were very friendly and attentive."
• "From arrival the service was fantastic to the moment we left, cannot fault the staff and their attentiveness."
• "The staff could not do enough for us."
• "The service was excellent and friendly."
• "Service was good, and staff were very attentive."

Cons:

• "Very rude and abusive staff."
• "Staff has poor knowledge of the drinks - she didn't know what drinks were available."
• "Bad services. I called today at 12pm to book for 10 people at 8pm. But when I called to said I want to add 5 more people he said I was book for 6:10pm."
• "Staff were also a nuisance, place was empty so they kept hovering around."
• "The staff were not very attentive to the additional needs of their customers."
• "Terrible customer service; when we turned up they were overbooked and they told us to wait at the bar, then promptly forgot about us."
• "Very rude unprofessional staff!"

Value for Money

Pros:

• "It’s all reasonably priced."
• "Great price for great food and huge portions."
• "Worth every penny x"
• "The meat was juicy and cooked to perfection."
• "Highly recommend the turkish breakfast for 4 people. Sultan breakfast! Generous portions, tasty hot and cold dishes."
• "The food is delicious and good portions are served."
• "Not overpriced would definitely recommend."

Cons:

• "Very disappointed and not worth the money."
• "Overpriced food that is gone off."
• "It was very expensive for the food and drinks we had was not worth that much of money."
• "1 Cocktail is £10 - this is totally unacceptable."
• "The food is well over priced for the portion you receive."
• "Very expensive for the area."
• "Food now quite expensive and drinks too."