The Dickens Inn Reviews Summary

Food Quality

Pros:

• "We ordered the scotch eggs (perfect breading but the eggs were too undercooked for my taste), two burgers (scrumptious), and two chicken schnitzels (breaded chicken with no gravy or sauce but not bad just bland)."
• "I had the creamy mushrooms for starter which was packed full over flavour and a very generous portion side."
• "Food was great and very filling."
• "Stopped by on my first trip to London. I’ve always wanted a Sunday roast and they did not disappoint."
• "The food was tasty. Had the Dock Burger. Very tasty."
• "The food served here is glorious."
• "The food was tasty and I can say the Tower burger was the best burger I have ever eaten."

Cons:

• "The pizza was a bit soggy."
• "Food is below average - ultimate nachos with hardly any toppings, the buffalo wings completely dried up in the sauce."
• "The menu for the Grill is fairly limited and the food wasn't anything to write home about."
• "I ordered steak, medium which came well done to overcooked."
• "The food and service was below par."
• "The food was good but a little overpriced in my opinion."
• "Sunday Roast was dry and tough as leather, almost inedible, and the potatoes were hard and undercooked."

Service

Pros:

• "What a gorgeous pub! Great place to be on a sunny Saturday afternoon, really well staffed so no waiting at the bar."
• "Friendly and attentive staff, delicious and reasonably priced food and quick service in beautiful surroundings."
• "The staff so friendly and professional."
• "Friendly staff, couldn't be more welcoming and so nice with our dog."
• "The staff were very friendly."
• "The staff are efficient and friendly - was never left with an empty glass for long."
• "She gave us an excellent customer service. She was very kind, helpful and polite."

Cons:

• "Never again! One star is one too many."
• "Service was slow, they may have been understaffed."
• "Inexperienced servers - bringing food out and taking it to the wrong table a number of times."
• "Unfortunately very few staff, so no table service and quite a few dirty tables."
• "Staff were very distracted by noisy guests commenting amongst themselves but nothing done, an order was very delayed and came wrong."
• "However the service was extremely slow."
• "Service time was way too long."

Ambiance and Location

Pros:

• "An historical pub all made in wood, the place is really charming, specially the front all decorated with flowers."
• "Nice and spacious pub In a lovely 18thC building, good for large crowds."
• "Really nice place down by the river in London Bridge."
• "Beautifully presented pub in a lovely location just a short walk from Tower Bridge."
• "It was quite an interesting path to get here, through the St. Katherine Docks and over footbridges to the multi-story building."
• "Nice characterful pub with great views of St Katherines Dock."
• "Amazing location, great looking pub."

Cons:

• "Set in a beautiful building in a beautiful location that didn't quite live up to expectations."
• "The execs in charge need to pull their finger out and invest in decent toilets to give this gorgeous pub, and its punters, the respect deserved."
• "No warm welcome. Difficult to find clean table."
• "Instagramable building. Nice to take photos but avoid eating there and don’t ask anything to staff they are not good at all."
• "It’s a shame cause the location was beautiful and we had some lovely views of the quay and the boats. You’ll enjoy for a summer drink but the food…you can find better I’d suggest."
• "However, I don’t believe it was 140 quid good, especially when we get cups of ketchup and not the bottle (small pet peeve of mine)."
• "This place looks so fantastic, and it feels like it has a lot of history to it as well, but with history comes dust."

Value

Pros:

• "Friendly and attentive staff, delicious and reasonably priced food and quick service in beautiful surroundings."
• "Food is reasonably priced for what we had, which was freshly made, hot, and came pretty quickly."
• "Price of drinks were reasonable for London."
• "Prices are fairly reasonable."
• "Plus, the prices were reasonable."
• "The food ordered was excellent and reasonably priced."
• "Prices are very decent, especially considering its location."

Cons:

• "It lost a 🌟 because regardless of how great the location, venue and staff are if you can't produce the goods at the price your charging, then your unlikely to get return customers."
• "Final bill £65 each which I found over-expensive, and no, we didn't drink much."
• "The food was good but a little overpriced in my opinion."
• "The prices are just a little steep and this is probably down to the location."
• "The food was also crazy expensive, but I guess that’s London for you."
• "However absolutely appalling portion sizes when it comes to their chips!!! £4 for a mug of chips!!!!"
• "What's not to love about this pub apart from the prices 😭 such a beautiful place to have a drink."