Chaii Garden Reviews Summary

Category: Takeout Restaurant

Address: 57A Alfred St, Sparkbrook, Birmingham B12 8JP, United Kingdom

Phone: +441217714900

Rating: 4.6
based on 141 reviews.

Food Quality

Pros:

  • "Tea is on par and even better than other famous tea places."
  • "Doughnuts were fresh and extremely delicious."
  • "The smash burger was very very tasty."
  • "Samosa chaat was crispy and flavoursome."
  • "The smash cheese burger was tasty and the presentation was good."

Cons:

  • "The waffle sticks tasted burnt on the outside & raw on the inside."
  • "The spiral fries were too oily and soft, instead of being crispy."
  • "The Donuts are really bad. Not at all fluffy."
  • "The tea was awful - microwaved or warmed up and had been made a good while."
  • "The samosa chaat... was very oily and flavours were not balanced."

Service

Pros:

  • "Service was great and food was 10/10."
  • "Very efficient and very good service."
  • "Can't fault this place. Food was delicious and the friendliest service provided."
  • "I stopped here after a long time and got served at 1am."
  • "Customer service is always on point."

Cons:

  • "Waited half an hour as we ordered 4 doughnuts + 2 Karak teas."
  • "Waited a long time for our order, as they wrote down the wrong registration."
  • "We waited over 45 minutes for just TWO teas."
  • "Took almost 30 mins for tea. And has a £15 minimum card charge."
  • "Service was great here, along with the vibe of the place. Deserts and milkshakes were top, along with the chai. Only problem was the pani puri were a bit too filled and the car park is small."

Price

Pros:

  • "Prices are very competitive, quality is topnotch."
  • "The doughnuts was nice but nothing special in my opinion but I’d definitely say it’s worth the price."
  • "The smash cheese burger was tasty and the presentation was good so nothing was falling out while eating it. The fries was soo much better than I expected and the nacho cheese sauce is amazing ! I’d definitely recommend you upgrade your fries for just £1."

Cons:

  • "I should give it 2 stars really but they got 2.5 only because of the milk cake which was nice, mango and guava flavouring, BUT the tea was not flavourful and the overall cost of 2 teas and 2 cakes was like 20 squid."
  • "£5 for a blue lagoon mojito? And it’s also very small, maybe 250ml size so it’s way too overpriced."
  • "Unfortunately they don't have anything for kids on the menu so ordered some spiral chips for my son. It was literally 2 skewers with a spiral cut potato and it costs £5.00 definitely not worth it."
  • "I wouldn’t go here again since there’s no hygiene rating. All the food/desserts where made in the container which didn’t look cleaner since the most of the container was cluttered."

Atmosphere

Pros:

  • "I do like their outdoor concept but it needs to be worked on big time."
  • "Came for the first time and was sceptical as it looks like a car park and cabin, was pleasantly surprised."
  • "The atmosphere is what it is, it can't be better based on being somewhere you park up and eat."

Cons:

  • "This place is a park up or drive thru just off ladypool road, the concept is great."
  • "Don't come here. Poor customer service and inconsiderate staff who will keep you waiting so they can serve personal friends and family first. There are plenty of similar places nearby that will respect your time."
  • "The same person who took our order came back to ask us after about 20 minutes if we had ordered (it wasn’t that busy that customers cannot be remembered)."

Thanks! Your review is awaiting moderation.