The Griff House Beefeater Reviews Summary

Atmosphere & Ambiance

Pros:

• "But staff were friendly, welcoming and the cooked breakfast in particular exceeded expectations."
• "The staff were super attentive and very friendly."
• "Hadn't been here in about 14 years, food was impeccable service was above and beyond."
• "Friendly staff and nice cosy atmosphere."
• "Wonderful food, marvellous service & all in all, an absolute pleasurable experience."
• "The staff gave us a warm welcome and our waitress was lovely."
• "Lovely father's day treat for my husband. Very friendly staff and great quality food prepared to perfection."

Cons:

• "It was a little dark inside. I know some restaurants want to create some ambiance, but not at 3pm!"
• "The whole place - dirty. Tables were empty and dirty."
• "Chairs were ripped, the room was very dark and dismal and it was freezing cold."
• "Just met friends for drinks in the bar, terrible slow service, beer in poor condition, dirty tables."
• "Waited around 10-15 mins before we even got acknowledged by any staff members."
• "The seats were appalling. They were so hard that after an hour and a bit we both had totally numb arses..."
• "Nowhere to sit to just have drinks without encountering a dirty table."

Food Quality

Pros:

• "The meats were delicious and of a high quality and, so were the steaks."
• "Our food arrived within a short time and, because of this, we had dessert as well."
• "The food was delicious."
• "Food was brought out quickly and was piping hot was asked a how the meal was."
• "Steak and triple cooked chips taste great."
• "Great choice of food and all yummy."
• "The food is normal Beefeater menus, but have always had really great meals."

Cons:

• "Meals like warm. Sirloin very fatty. Fillet steak overdone."
• "The breakfast itself was OK. Hashbrowns burnt to a crisp unfortunately but the rest was fine."
• "The lamb chops were undercooked and the chicken was very dry."
• "We had 2 Roast Beef and 1 Roast Lamb normally very good but the last two times our meals have been cold, not cooked correctly and tough."
• "Calamari you could tell was frozen and then had been overcooked and was greasy."
• "£21 for a fillet steak that was just fat and gristle."
• "The burgers felt underwhelming, not thick, juicy patties of finest beef, just dried out mats of meat."

Service

Pros:

• "Despite the restaurant being busy we were looked after efficiently."
• "Claire our waitress was really busy but attentive."
• "Waitress and front of house were very attentive."
• "The service in this place is exemplary."
• "New year meal. Manager and staff were well organised."
• "Nothing was too much trouble."
• "Service on both days was excellent, despite the restaurant being busy."

Cons:

• "Poor experience. Food had clearly been sat under the heat lamps for at least 10 minutes."
• "The poor service really let this experience down."
• "I politely asked for a drink when my meal arrived, waited 20 mins and no drink."
• "Service very slow, we ordered 2 Cheeseburgers it came with 9 chips, presentation not good."
• "Very disappointed with such slow service took 40 min to get a drink."
• "The staff were inattentive and forgot our drinks on more than one occasion."
• "Very slow service after being shown to table, waited over 5 minutes for someone to appear at the bar to take order."

Value

Pros:

• "We wouldn't have gone there but we had discount code etc. which made the price a little more reasonable."
• "Great value breakfast and bonus kids eat for free with a paying adult."
• "Pretty much everything on the menu is as described and the portions are quite big."
• "Lunchtime menu is extremely cheap!"
• "Used a voucher and it ended up being very cheap."
• "Our Sunday lunch was excellent and was also good value for money."
• "Food was of good quality and excellent value."

Cons:

• "Expensive for the quality of the pudding."
• "Pricey for what it is."
• "Very overpriced."
• "Personally I feel that it is overpriced for what you are getting."
• "The food is average quality and very overpriced."
• "Poor quality, the food is nothing more than expensive pub grub."
• "We can't believe we paid £60 for such a mediocre meal."