Miller & Carter Bromley Reviews Summary

Food Quality

Pros:

• "The food was fantastic and cooked the way we wanted and well presented."
• "The food was great with good portions."
• "Amazing food."
• "The food was just perfect the best creamy spinach I’ve had along with my steak that was cooked to perfection."
• "The food is always amazing, there were no mistakes on the orders and were delivered in a timely manner."
• "The food was delicious, service was impeccable and decor/ambiance was good."
• "The food was incredible! My husband and I were full to bursting but we ate it all because the quality of the meat and accompaniments where so good."

Cons:

• "I really didn’t like the cocktail I ordered had to send it back."
• "Steak was ok but had quite a few gristly bits in it but the main complaint is that the sides were not good at all."
• "One steak was so tuff was sent back another person's lobster was overcooked to the point couldn't eat it."
• "The child’s burger was below average. Looked cute but was very overcooked and dry."
• "The ribeye two of us ordered was not good. It was sinewy and chewy."
• "Some of the cuts of meat were chewy and needed a bit more seasoning."
• "Chips and sauces and steaks cold and undercooked..meal just flavourless."

Service

Pros:

• "Great place! Fantastic service, really tasty food and good cocktails."
• "Our waitress Carole was fantastic. She was friendly, efficient and endlessly patient."
• "Service was amazing."
• "staff were great professional and our waitress Lauren was really helpful."
• "Lovely restaurant with excellent friendly service."
• "Ted made our experience a breeze and was the most accommodating waiter we could have asked for."
• "Fantastic staff and fantastic food!!!"

Cons:

• "Took really long to be acknowledged at the door so much so that we decided to personally locate the rest of our dinner party who were already in house and seated."
• "Awful experience, Amy was our waitress her service was awfull she got us the wrong steaks."
• "The host was so rude and basic...with no experience in customer service."
• "All staff were stressed and overworked."
• "Service was terrible. Sat down at 7, ordered at 7.10, food didn't arrive until well after 8."
• "Very long delays between service."
• "Horrendous experience at this m and c. Absolutely no back up from staff and manager."

Atmosphere

Pros:

• "The atmosphere was good."
• "The restaurant has a spacious but calming atmosphere."
• "I loved the atmosphere very relaxing."
• "The venue was perfect. We were given a separate dining area which was light and spacious."
• "Very nice restaurant atmosphere and the food was amazing!"
• "The cozy atmosphere added a touch of elegance to the dining experience."
• "Lovely atmosphere and lovely place."

Cons:

• "the toilets need to be checked more often especially on a saturday night."
• "Also the toilets should have been catered to much more frequently as per a normal day."
• "Only complaint would be the toilets are very much not up to scratch."
• "Both mens toilets did had blood in the sinks which was very unpleasent."
• "the toilets need attention!"
• "Just one comment I think the toilets need regular inspections as we found lots of water on the floor and slightly messy."
• "There was also dried blood in one of the toilets which had clearly been there a while."

Value

Pros:

• "The bill was £886.38 all in which I thought was good considering there were 20 of us."
• "I think is was also very good value for money as the price included the meat, three sides (onion, salad and starch) and a steak sauce."
• "Food was amazing and cooked perfectly to order, quality and quantity was there for a decent price."
• "Staff all great food fabulous not too expensive!"
• "Festive menu was reasonable value for money."
• "The price is a tad expensive but you certainly pay for what you order."
• "Food was 10/10!! I had to leave a review just for the outstanding waiter we had called Mitch."

Cons:

• "Everything about Miller & Carter Bromley was nice except the price of everything (not just the steaks)."
• "Atmosphere fine cos there for a Birthday, but shockingly expensive."
• "A lovely restaurant but pricey."
• "Food ok but over-priced for what it was."
• "Unfortunately on this occasion, and only this one, it wasn't good at all. Made worse by the customer service at the front and you had run out of the ribeye 16oz."
• "They were the worst burgers I can remember eating."
• "Chips and sauces and steaks cold and undercooked..meal just flavourless."