Moseley Park Beefeater Reviews Summary

Service

Pros:

• "Fantastic service never a disappointment."
• "Meal was nice and hot, staff very attentive and will bend over backwards for you."
• "Staff are genuinely friendly and welcoming."
• "Table service is brilliant too especially Evonne always smiling and happy."
• "Great service and that's the reason I've gone to the effort of completing a review."
• "Had breakfast there this morning with family, staff were so friendly polite and helpful, the breakfast was cooked to perfection."
• "Staff are always friendly and fab service."

Cons:

• "Terrible service, bar staff with no respect for customers."
• "When pointed out, staff had no understanding of the problem and looked confused and perplexed."
• "Don't waste your time!! Went here yesterday evening with a friend, we had to find a member of staff to get seated."
• "We had to wait a while to be seen to our table."
• "Waited 15 mins to get a drink. Waited 25 mins before food order taken."
• "Been using this phone for years always one lady that stands out from the rest is Sarah. She has a terrible attitude."
• "We did not have anyone come and ask us if our food was ok."

Food Quality

Pros:

• "Because of HGV driver shortage (covid related) lots of items unavailable from menu but food we got was tasty."
• "The food here is excellent."
• "Called in on Sunday... it was fairly quiet...i was pleasantly surprised by the food, we both had fish dishes which were very tasty."
• "Amazing meal I’ve always enjoyed the food here and the staff are always lovely."
• "Food is always fresh and hot with a really good choice too."
• "The food here was actually very good."
• "The food is piping hot. Went for a main meal last night and breakfast this morning, both meals were delicious!"

Cons:

• "Food came out in three stages even though it was ordered to the same table at the same time and paid on the same card."
• "Food was terrible, I ordered a halloumi burger found the lettuce was thicker than the halloumi, awful."
• "The mixed grill used to have a proper chicken breast with it, now it is just a slice of chicken."
• "Meal was poor, described as triple cooked chips, were undercooked! Fish batter overcooked & not enough fish in it."
• "While location, ambience and Service was great, food was horrible."
• "Very small amount of chips and the salad looked like it had seen better days all dried up."
• "Overpriced food and rude staff. Disappointed."

Ambience & Accessibility

Pros:

• "Atmosphere was good but a little noisy at times from small kiddies, although acceptable considering it was mid afternoon and a family oriented atmosphere."
• "Disability access: flat entrance from brick laid paths, some dips but otherwise smooth."
• "There’s a great atmosphere between staff and customer."
• "Nice quiet place to have breakfast."
• "Great restaurant on the outskirts of Wolverhampton. The food and drinks are reasonably priced for the location and the service is always good."
• "The restaurant is very well laid out with plenty of space and very tidy."
• "We like this restaurant, the first thing you notice is the staff as they are very attentive and want to make you relaxed, nothing seems too much trouble for them."

Cons:

• "Bar closes at 11 pm even though a lot of the hotel guests next door go to events that finish after 11 pm."
• "The issue we had was that even though the restaurant was nearly empty all the customers were seated on adjoining tables."
• "We were seated by the staff next to a stone cold radiator, as a result we had to eat our meal with our coats on!"
• "The air conditioning was way too cold inside."
• "Joyless experience. Friday night and it was almost empty."
• "Waitress serving food clearly had a cold hence runny nose."
• "Disgusting toilets both male and female."