Sun Inn Dedham Reviews Summary

Service

Pros:

• "Service was great."
• "The service was impeccable."
• "Service was friendly and welcoming, though a little slow."
• "Our waitress Alicia was welcoming, friendly and nothing was too much trouble."
• "Food came quickly and service was great."
• "Great attentive staff."
• "Staff are really friendly and welcoming."

Cons:

• "It was table service only due to COVID restrictions, but they only had one waitress on who seemed completely overwhelmed."
• "Either insufficient or inefficient staff meant we had to drive the event!"
• "Service was a bit slow as the staff learnt to cope with inside drinking (no app to order, have to wait for staff to come to table)."
• "Service was pretty poor considering we were only ones in there and there seemed to be plenty of staff."
• "Service poor this time round, ordering drinks appeared to be problematic with the staff."
• "The staff were robotic as if they had been told to not interact with the clientele other than to take orders."
• "Service very slow, Sunday roast off the menu."

Atmosphere

Pros:

• "Atmosphere and surroundings very special."
• "What a great find!"
• "Fabulous olde worlde little place!"
• "A relaxed atmosphere with amazing food, very dog friendly."
• "Initially we thought the atmosphere was lovely - our table was 8.30 on a week night - and quickly we felt really unwelcome."
• "A gorgeous place to visit especially on a warm summer's day!"
• "The building is amazing, creaky, worn in, and charming."

Cons:

• "Don't bother unless you wish to have an expensive, inadequate evening."
• "Please don't bother coming here, staff are completely arrogant and detached from reality."
• "Garden is a bit shabby and if you like insects then this is the place for you."
• "Lovely old building but some parts are a bit tired."
• "IF, you are of colour, you are going to get rude looks from customers here and fake smiles from staff."
• "The locals that insist on hogging the bar and stopping you ordering a drink."
• "Our table was dirty and it was all very uncomfortable."

Food

Pros:

• "Every dish was beautifully presented and expertly cooked."
• "I had a great tasting vegan dish. In fact, it's probably the best I've ever had and that's coming from a vegetarian of over 28 years."
• "Food is delightful and all served by the most helpful and polite staff."
• "Food was lovely, especially the cod which was cooked to perfection."
• "The moules were the best my wife has tasted, and the fries were as good as you get in France."
• "Everything was delicious."
• "The food quality and choices were amazing."

Cons:

• "Poor choice of starters this time: nutritionally unbalanced and unhealthy, and unappetising."
• "The food was not up to standard and the roast potatoes were so hard you needed a hammer and chisel."
• "Roast beef portion was a bit mean compared to other places."
• "The casual dining option in the garden bar was of inconsistent quality, the pepper tart was watery."
• "Food ok, but chunky chips hard and slightly undercooked."
• "Fairly average burger, had expected a lot more based on the reviews."
• "These were ok but phenomenally salty, which was a real shame."

Value

Pros:

• "Quality and service at a reasonable price."
• "Cost £67 for 2 people including drinks and 10% service charge: very reasonable given the quality."
• "Overall great value for money and a good escape from a busy city."

Cons:

• "Very expensive for what we got and left very disappointed."
• "The wine is rather expensive though, sorry and I don't feel its great quality for the price it either."
• "Not especially cheap either."
• "Touch more expensive than your usual pub."
• "Very expensive to stay at but I believe it's very good."

Accommodation

Pros:

• "Our room, Constable which was beautiful in every detail has a bay looking onto the main street of the village."
• "We had a huge room, called Elsa I think, overlooking the church."
• "The rooms are lovely."
• "The Dovecot room which is a delightful room overlooking the terrace."

Cons:

• "It took a long time waiting to be told that yes, there was a room which is clean and ready, but the bed needed to be made, so we couldn't stay."
• "One bugbear the bed which is antique and beautiful to look at has your head sloping down, feet up, perhaps authentically 17th C?!"

Location

Pros:

• "Smashing place for a weekend getaway - nice walks nearby."
• "Stunning location and the most amazing pub."
• "Nestling in a gorgeous village location, the Sun Inn has it all."
• "Great little country pub and well worth dropping in for a bite to eat or a drink after exploring Dedham."
• "Location is great, we chose Sun Inn because it was dog friendly."
• "Beautiful pub, great ales and the place to drink a pint in Dedham."

Cons:

• "Very difficult to find parking anywhere near-by."
• "There's a garden at the back and limited on-site car parking."