Address: Norwich Rd, Bungay, NR35 2LP, United Kingdom
Phone: +441508333110
Rating: 4.6
based on 129 reviews.
Customer Service
Pros:
"The staff are always friendly and polite."
"The person serving completely messed up the amount as some items were on offer... he sorted it all out in the end so no big issue."
"We had lovely views and a visit from a peacock while we ate which really entertained the kids."
"They're very welcoming and will happily accommodate our requirements."
Cons:
"I am very disappointed with the customer service."
"But I have not received an answer to my emails and I feel I have been ignored."
"The service was really lacking. Not checked in on, had to ask for cutlery."
"Staff need some training on being friendly though as the waitress serving us seemed to be inconvenienced."
"Waited for ages for someone to take our order. Walked out and went somewhere else."
"Terrible service. Having taken the trouble to book a table, on arriving slightly early I discovered our table had been given to someone else."
Food Quality
Pros:
"The ham was amazing!"
"A wonderful little gem, we went to the cafe and tried the raw milk - very tasty!"
"The food was ok, yogurt to my taste was too sour nevertheless it was with fresh berries and oats."
"Lovely place to visit. Great to see local products and producers being supported."
"Every bite exudes freshness, with locally sourced ingredients making a noticeable difference."
"Absolutely delicious food! The steak sandwich was absolutely gorgeous."
"The scones, jam and clotted cream were the best I've had outside of Cornwall!"
Cons:
"The eggs were a little overdone for my liking."
"Our toast came without jam, keep an eye on yours."
"Having heard of mixed reviews of this place we decided to try it for ourselves, will now join those who don't rate it!"
"Scones duly arrived, cheese one was quarter the size of the fruit one."
Price and Value
Pros:
"While not the cheapest cafe locally, the quality of the food justifies the price."
"Fantastic Sunday lunch at exceptional value."
"Great food menu at good prices."
"The food was far beyond expectations, the service was friendly and the prices were very reasonable given the quality."
Cons:
"Some products were a little over priced but most were reasonable."
"I do comment that it was a little pricey - but on reflection, it's not actually bad."
"Pumpkin picking was a great joy every year. However, we paid £5 entry to pick our own but all the big pumpkins had been picked and put in a pile."
"The café and shop are very nicely done and laid out well. For my liking some of the items were expensive."
"Cans of coke for example were £2.50! £10 for a family of 4 to purchase just 4 cans of drink seems a little ridiculous."
Environment and Atmosphere
Pros:
"Old Hall are about local produce, raised in beautiful rural surroundings in an ethically farmed environment."
"The picturesque setting is simply delightful, offering a front-row view of tractors busy in the fields."
"We also had the sausage rolls with onion chutney which were divine, they have quite a big menu for a small cafe."
"The farm has lots to offer; a nice walk around the vineyard, meeting the animals, lovely local produce in the shop."
Cons:
"The room was full with dogs, not all of them were well behaved."
"We wanted to seat outside but staff warned us about wasps, so we stayed inside."
"The only problem my friend and I found was that despite it being only 1/4 full, the whole place echoed so badly."
"The cafe was utter chaos. The owner invited me to get my husband in 'to tear a strip off her' if that would make me feel better!!"
Animal Interaction and Experience
Pros:
"After brunch it was time to wander round the farm, there are productive Jersey cattle as well as goats and an emu."
"The cows were in the shed with their calves which was nice to see."
"Went for a walk around the farm, saw the cows being milked and spoken to by the friendly milker."
"The farm is a must visit. It has a cafe and a very good local produce farm shop with their very own fresh milk and butter."
Cons:
"We were after a slightly more magical pumpkin picking experience was sad to see the pumpkins weren't grown there and placed in the field."
"Took the children during half term to pick pumpkins and enjoy a treat from the cafe, however, we paid £5 entry to pick our own but all the big pumpkins had been picked."
"Then no wheelbarrow to transport pumpkins across field to shop which are heavy. A bit pricey."