Four Seasons Reviews Summary

Atmosphere

Pros:

• "Newly renovated - looks clean and modern."
• "Very large place inside & very clean."
• "Open planned seating with plenty of room, good background music which makes for a great atmosphere."
• "Loved this place! It has a character."
• "The atmosphere in this pub, is so thick you could cut it with a knife."
• "There was DJ and karaoke tonight, which made for a better atmosphere than normal."
• "The staff are friendly and the sports bar has an incredible buzz about it no matter what time you go."

Cons:

• "The interior feels a bit gloomy unless you're sat right by a window."
• "Smells like sewage when you walk in, men's toilet a mess and stinks of urine."
• "The bar area was noisy."
• "It was quiet, as most places are this time of year on a Tuesday but atmosphere was fine."
• "The actual beer garden is a bit of a let down."
• "It's very dark inside and it took a few minutes for my eyes to adjust after walking in."
• "Visited today with family, as soon as we walked in we were aware of the bad smell coming from the toilets."

Service

Pros:

• "Staff really friendly as usual."
• "Service was good (at the bar)."
• "Spoke to management and they assured me they would speak to employees about wearing masks."
• "The staff member are lovely, always smiling and go out of their way to help."
• "Service very efficient, the background music WASN'T loud-very good!"
• "The staff were superb even though it was very busy, and were very polite."
• "Friendly staff with no queuing to get in, you can buy masks for £1 but the money goes to charity."

Cons:

• "service is slow and unapologetic"
• "Overall the worst service ive ever had in a pub."
• "Food takes a while to come out when ordering through the app."
• "Service very slow, waited over a hour for food."
• "Service, despite being empty, was extremely slow."
• "Service poor, very rarely check bottom bar for waiting customers."
• "Two members of staff working on a Sunday lunch time was unbelievable I waited 20 minutes to be served."

Food Quality

Pros:

• "Food is great as always, never once been here and had a problem, food is very cheap for the portions you get."
• "The food was excellent! I had the smothered sizzler and I must say it was soooo delicious."
• "sunday roast was great"
• "The food was superb and came out together, piping hot and plenty of it, and the beef was so so tender."
• "The food is always fantastic - albeit exactly what you'd expect from a chain pub - and the drinks, whilst limited, are great."
• "The Halloumi Strips were a delightful surprise."
• "The Onion Rings were crispy and savory."

Cons:

• "Food was cold and dessert wasn't even edible !"
• "i asked for a medium rare sirloin steak they brung me out a well done rump steak"
• "Partners chicken came out cold as it had just come out of the fridge and my chips were cold and solid."
• "Food came up and it was all terrible."
• "The chicken meal I had taste disgusting that I didn't eat it."
• "Absolutely revolting food, wouldn’t give it to a dog."
• "Food was below average, but for £9 you expect average pub grub at the very least."

Facilities

Pros:

• "Good place to eat out with the kids as the play area is the best one around."
• "Play area for kids and indoor play area too"
• "The beer garden is beautiful, boasting loads of space, with willow trees, a koi pond and a veranda, as well as a kids' play area."
• "Clean, well maintained pub."
• "Really nice pub, large indoor and outdoor seating areas."
• "Excellent place to meet friends and family for a relaxing meal, which is affordable."
• "Decent place for the whole family."

Cons:

• "The outside children's recreation area was closed off and classed unsafe."
• "the toilets (mens) are a total disgrace"
• "Toilets were pretty bad but have been semi-sorted out recently."
• "Kids play area was shockingly dirty."
• "The kids play area is dated and the outdoor pond area looks like it is in need of a bit of tlc."
• "The food we ordered was overcooked (like it had been sitting on a hot plate)."
• "The whole place smelt. The toilets weren’t cleaned."