Hollybush Reviews Summary

Staff Service

Pros:

• "Staff very friendly, check if you're meal is ok."
• "The staff are always obliging if you need to ask for anything nothing is too much trouble for them they are pleasant and polite and always smiling."
• "Your staff there are so nice, welcoming and nothing was too much trouble."
• "The staff were excellent and went out of their way to fit us in on a busy day (mothers day)."
• "Always very friendly and helpful, the staff are genuinely so nice."
• "The staff were all obliging and friendly, their customer skills excellent."
• "Staff were great they were kind, attentive and polite."

Cons:

• "Poor knowledge of serving staff."
• "One staff member serving us didn’t come across like she wanted to be there."
• "Waiter was terrible couldn’t be bothered didn’t know what drinks they had."
• "First at the bar and no staff."
• "The till wasn't matching up with the online payments, it took half an hour to work out and the waitress advised said she was learning. It ruined the whole event, colleagues were complaining about the time this was taking to sort out."
• "The rude woman who met us at the door... intimidated the woman serving us."
• "When the food arrived the staff were incredibly rude and abrupt, practically throwing our plates at us."

Food Quality

Pros:

• "The food was very tasty and perfectly cooked, a great improvement from the last time we visited."
• "There was a wide food selection and got served quickly. Good portion Great taste great service."
• "Food is great value and always served hot and not microwaved."
• "The food was great."
• "The food was really nice and the portions were good."
• "The food is outstanding, we ordered from the kids menu, the pizza, the burger and the steak menu... All came out at the same time, all was hot and all had an outstanding taste."
• "The food was perfect. So tasty."

Cons:

• "Very disappointing mixed grill, especially for the price."
• "The meal was a disappointment the prawn cocktail was no more than three lettuce leaves two cherry tomatoes."
• "Every element of the grill was poor, over cooked and low quality steak, cheap and burned sausages, dry chicken."
• "The steak was black burned, I had to scrape the black off it, everything was cold also."
• "Food a massive disappointment, we both had the beef roast dinner (not great value for 11.99) and the meat was chewy and inedible."
• "The Sunday turkey and Roast beef was disappointing cold."
• "The food was shocking and the service was awful."

Ambiance & Atmosphere

Pros:

• "Looks lovely inside, been split back into bar & lounge."
• "It's a kind environment for children because they have space to move around."
• "Lovely family atmosphere with really friendly and helpful staff."
• "Came across this pub by chance. What a great find! Food was good. Restaurant separate from the bar area so not too noisy."
• "The pub itself was warm, clean and comfortable, on a freezing November day."
• "The atmosphere was relaxing an ambient."
• "What a lovely place with warm and friendly atmosphere."

Cons:

• "We were then given a table and told we would need to leave after 1.5 hours."
• "The actual surroundings although we sat by a radiator that only half worked was cold."
• "Absolutely rubbish.. been refurbished.. very dark and dingey inside. Doesn't look very Refreshed or inviting."
• "The chairs were disgusting and need a good clean."
• "Both women... looked so angry while tending tables outside!"
• "Dirty, sticky tables everywhere. Overall nice place but vile staff. Not coming back. Ever."
• "So not having a go at staff at all as they told us how it was. But for one of Bank's showcase pubs in Wolverhampton to be told we don't have food available from the menu on 3 or 4 different items isn't good enough."

Value for Money

Pros:

• "Food is great value and always served hot and not microwaved."
• "The food was very nice and very well priced."
• "Great prices too."
• "The food and drink was great value and tasty."
• "Great value for money for the quality."
• "The food was very good and good value."
• "I must comment on the excellent steak and wine deal on Friday's, 2 steaks and a bottle of wine £20! Brilliant!"

Cons:

• "I went to the hollybush pub but got surprised by the cost of the food and drinks they have gone up by 10% or more the portions of food have gone smaller."
• "Food a massive disappointment, we both had the beef roast dinner (not great value for 11.99) and the meat was chewy and inedible."
• "Ordered the mega mix grill only thing I enjoyed was the sausages the steak was raw not cooked completely."
• "Ordered a child's pizza £5.95. Fair enough. and Ordered a grown up's pizza £11.95. when it arrived hardly any difference in size."
• "Overall, its a really nice place to eat but I would say its a bit expensive for what we received on the plates."
• "Don't have the roast meals, It's cheap horrible meat."
• "The meal was a bit of a disappointment so have to consider if I will book again."