The Mermaid Reviews Summary

Food Quality

Pros:

• "The quality of the food was outstanding and the portions were very generous and value for money."
• "What a fabulous evening!! We were so looked after including my need for gluten free options."
• "The food was amazing and the service was exceptional."
• "The food was well priced and extremely tasty."
• "Our food was amazing. We started off with salt and pepper calamari with a saffron aioli."
• "The food was excellent and the house burger was out of this world."
• "Food was great. (Duo of lamb)"

Cons:

• "Overpriced and overrated. We popped in on the off chance for a family meal, and have to say I'm not impartial to spending good money for good food, but the food was standard pub food, with smaller portions but at restaurant prices."
• "Food not so good - for the meat eaters in the group found their steaks to be on the tough side with cooked vegetables dry and flavourless unfortunately."
• "When I could not eat my meal and complained about my food there was no response from the waitress, or indeed the chef."
• "Staff Lovely, steak was not work 23 pound as it just com with a small bowl of chips, bit of garnish and the steak, no other sides with it all so very expensive for just that."
• "The cheese on the Hunters Chicken was that sliced cheese that you get out of a packet."
• "The meals were pretty pricey for what you got, the creme brulee was a bit mushy and not fluffy."
• "The steak I had was tough as old boots, the pork belly daft the wife had ordered, well !! a good vet would have got it grunting again."

Service

Pros:

• "The service by Kylie was very good! Very pleasant and professional when dealing with customers!"
• "Service was friendly and professional, reasonably priced."
• "The staff did a wonderful job of accommodating us and our little boy."
• "Staff very welcoming and attentive."
• "James, the young man who looked after us was outstanding!"
• "Amazing, friendly service from Jaz who looked after us all night."
• "Service by Julia was excellent from start to finish - she couldn't do enough for us."

Cons:

• "The waiters do the bare minimum."
• "Service was friendly but a little slow in parts which is something they could improve on in the future."
• "Waited over 10 minutes while this lady loitered over this laptop on the phone."
• "Unwelcoming and unhelpful waitress."
• "Food was cold and the waitress was abrupt and rude won’t be going here again."
• "The service was really very slow."
• "Service slowish."

Ambience

Pros:

• "Beautifully decorated cosy country pub."
• "It's a beautifully lit place in and out."
• "Haven’t been in this pub for many years and found its been tastefully renovated - smart but not too plasticky."
• "Great ambience, polite and professional staff."
• "In summer it's lovely and in winter with its open fireplace is even better."
• "Lovely looking old style pub with log fires inside."
• "The atmosphere of the pub feels so homely."

Cons:

• "This is one of those pubs that has a 'manager' and not a 'landlord'."
• "Fairly average food was ok but certainly not prepared by a chef place lacks atmosphere and the girl serving seems to have found it difficult to smile."
• "Freezing cold inside the pub."
• "Only negative was outside was inundated with wasps so we didn't stay for a second drink."
• "Does not have the atmosphere of 'a local' - this pub's personality is not the people - it's 'designed' and in the decor."
• "Went on a warm Friday evening, and for that reason thought it would be buzzing. Sadly not, no atmosphere whatsoever."
• "The outside seating at the front is a little noisy as it's on a busy intersection and there is a high volume of traffic."

Value for Money

Pros:

• "The food was well priced and extremely tasty."
• "Service was friendly and professional, reasonably priced."
• "Food is excellent, and reasonably priced for the quality."
• "8 adults and 1 child eating starters, mains and desert, plus 3 or 4 rounds of drinks totaled £325 (£36 per head). That's a fair price I reckon."
• "We had 3 starters and two drinks which was Reasonably priced."
• "Lovely freshly cooked food, sensible portions and great value."
• "The food is excellent quality and good value for money."

Cons:

• "Overpriced and overrated. We popped in on the off chance for a family meal, and have to say I'm not impartial to spending good money for good food, but the food was standard pub food, with smaller portions but at restaurant prices."
• "Staff Lovely, steak was not work 23 pound as it just com with a small bowl of chips, bit of garnish and the steak, no other sides with it all so very expensive for just that."
• "The meals were pretty pricey for what you got, the creme brulee was a bit mushy and not fluffy."
• "Our total bill came to over £250.00, had the experience been memorable for us this would have been worth every penny."
• "Food average not the best but definitely more expensive than other nearby Inns."
• "Although the food was good, we didn't really think it was value for money."
• "And the icing on the cake..... £17 service charge."