Kebabish Express Reviews Summary

Food Quality

Pros:

• "When it comes to kebabs it's the food that counts and this place is bang on for food."
• "If you want the best chicken, pizza, etc., also potatoes wedges, and fresh eat here, the best of best in Sheffield, try it and you will give it 5 stars."
• "The samosas for example are really good."
• "The flavours are always bang on! Fresh tasting food always too!"
• "Food was good - the best kebabs we have had in Sheffield."
• "The chicken tikka doesn't look like much but tastes well marinated and delish."
• "I ordered a chicken kebab and it was cooked to perfection. The chicken was juicy and flavorful, and the pita bread was soft and warm."

Cons:

• "Got Campylobacter Food Poisoning from their chicken, couldn’t eat for 4 days, and the worst pain from stomach cramps I’ve ever felt."
• "Chicken looked a grey color, chips were cold."
• "Chicken tasteless. Portions are so small."
• "The pizza was burnt and stale, like someone had re heated leftovers."
• "Ordered a takeaway and found a hair in my wedges, the doner was hard and overly greasy."
• "Poor standard of food. I ordered 3 different meals which included pizza, chicken, and lamb and ALL 3 dishes smelled fishy."
• "The pizza was very poor, toppings were sparing burn on the surface uncooked in the middle."

Customer Service

Pros:

• "The service at Kebabish Express was exceptional as well. The staff were friendly, welcoming, and attentive."
• "Friendly staff in store, fast and efficient place."
• "I ordered through the uber app the other day and made an error on my address. So I drove down as the food hadn't been delivered. Even though it wasn't there fault they looked after me which I'm greatly appreciative of!! Also the food was absolute spot on thank you so much again for the fantastic customer service."
• "The staff are hard working and polite. Thank you."
• "Amazing food and service caller really helpful and polite on phone."

Cons:

• "Bad customer service they still your money tried to cancel my order within 2 mins was successful but they still changed me half my money + money for delivering as well stole my money and will not issue a full refund."
• "The workers are very rude, waited nearly 2 hours when I started to inquire about my food he really kicked off."
• "Awful, cold food and even worse customer service."
• "Custermer service is disgusting! Rang to tell them my order was wrong and got cut off and the when I rang up there was no answer!"
• "ABSOLUTELY DISGUSTED!!!!!!! Placed an order and called 5 times, was give 20-25 mins delivery time en took and hour en a half en food still not come!!!! Such an Apolling service!!!!"
• "Terrible Service. Was told in the shop that they would deliver and was refused when phoning up."
• "Very bad customer service and Zero responsibility."

Delivery Service

Pros:

• "Delivery driver called as he got to address I ordered to well I were working at and patiently waiting well I came out to him."
• "Just placed my order on just eat, great with the 20% off £15 order."

Cons:

• "Also the portion sizes were small & took ages to deliver. Not good for value."
• "Driver was nearly an hour late, then rang me to come outside my house even though it was a delivery."
• "Ordered food at 02:11am, it got accepted on Just Eat a few minutes later, waited until 4 am, they never delivered it."
• "Had a text saying my order was en route we live half a mile away and after almost 30 mins still haven't turned up."
• "Ordered food earlier today it came after being 20 minutes late it came missing 3 pizzas that I’d ordered."
• "Food never arrived as they delivered it to the wrong house then refused to send me another order."
• "Waited for more than 2 hours for the order only to be told that they had no donner meat for wraps by a Just Eat representative."