The Anglers, Teddington Reviews Summary

Service

Pros:

• "The service was amazing here with the staff regularly asking if we needed anything, happy to answer questions and with beautiful, big smiles on their faces."
• "The staff were run off their feet but did their very best to remain friendly and polite."
• "Service even though very busy was outstanding, Sophie our waitress was outstanding, polite fast and efficient truly a great evening."
• "Service is very jolly and quick."
• "Service outstanding."
• "The staff all have amazing customer service skills, polite, nothings too much trouble."
• "Very attentive staff and didn't mind the children one bit."

Cons:

• "Another time I was told off for taking a bottle of ketchup to my table."
• "We’ve waited 40 min just to get drinks."
• "Waited over an hour for the food, then to be told after an hour that they didn’t have what we ordered - with no apology from the staff or management."
• "After me being initially seated... it took a further 27 minutes for someone to come and take my order."
• "The slow service was a major letdown. Our group of four had to wait for over an hour to receive our food, which was quite frustrating."
• "Service was slow, the food (pizza) was cold to the touch on arrival."
• "They just seem to forget us and just mingled by the bar chatting with their colleagues."

Food Quality

Pros:

• "Delicious Saturday lunch in a lovely riverbank setting! Food was delicious and on time."
• "The food and drink was excellent."
• "All the food was very good which resulted in clean plates."
• "Had lunch here with friends; three very nice meals... very tasty and well-presented."
• "Food is cooked fresh and is very good quality. Seafood platter is a winner. Prices are moderate."
• "Had the Sunday roast (beef) (friend had the two way roast chicken), absolutely amazing!"
• "The food was delicious and the staff could not have been more helpful."

Cons:

• "The kitchen clearly could not keep up with food orders."
• "Two portions of cod were over battered, over cooked and were dry."
• "The food arrived cold. The gravy was not very complimentary to the dish (pork roast), neither was the flavour of the fried onion."
• "A burger with their 'secret sauce'...so secret I couldn't find or taste it anywhere...so bland just a burger in a bun with a few salad bits."
• "The chefs had clearly tried, food was presented well, but it just did not taste good."
• "The rib of beef was hanging in fat the pies were rock hard."
• "I had the nut roast which was awful! A square, dry and tasteless attempt of vegetarian food and the veg that came with .. dry and curled up carrots and parsnips."

Atmosphere & Location

Pros:

• "A really lovely pub right by the river. You can actually sit on a floating platform on the river itself."
• "Great for families with superb seating areas."
• "Location was great."
• "You can enjoy the massive garden at the riverside."
• "Great choice of indoor and outdoor seating."
• "Beautiful Thames riverside location."
• "Lovely setting by Teddington lock. Spacious outdoor eating zones and plenty of covered indoor space as well."

Cons:

• "Pricey and lacking atmosphere."
• "Not exactly tranquil, though."
• "Covid rules were not being observed at all."
• "Parking is almost non-existent."
• "The pub 'garden' is expansive and could do with a little more colour."
• "Very noisy indoors found having a conversation very hard."
• "Parking was absolutely a nightmare and also just trying to get out."

Value for Money

Pros:

• "Very good and varied food menu serving throughout the day and all very affordable."
• "The staff has been great every time, and if what you order is not available, they offer you discounts."
• "Prices reasonable, all the food was very good which resulted in clean plates."
• "Good pricing."
• "Reasonably priced as well."
• "Good size portion."
• "Food was good and good value."

Cons:

• "I used this pub over more than a decade but nowadays it's so expensive that I won't go there again. £18 for an average burger or £7 a pint is just too expensive."
• "Food is nice but everything is way too expensive and portions are small."
• "£275 for group of 6 is not acceptable for rubbish."
• "Food good but expensive."
• "The cote de boeuf is way more expensive than from the restaurant Cote, which is slightly outrageous for a pub."
• "Drink prices are a tad on the expensive side, especially for plastic cups."
• "The food was very expensive."