The Oysterfleet Hotel, Restaurant & Bar Reviews Summary

Room Quality

Pros:

• "Fabulous room overlooking the lake with all its wildlife."
• "The room was nice, the beds were comfortable."
• "Room clean and comfy bed."
• "Room was clean and we'll presented."
• "The room was a good size and modern, very clean and the bed was comfy."
• "Clean, good sized rooms."
• "Very clean rooms and comfortable beds."

Cons:

• "The room I got put in had some machine outside the window that made an awful echoing noise."
• "The hotel rooms are basic, and having stayed in over 5 different rooms, each one has something small wrong with them."
• "Paper thin walls, drunk couple screaming and shouting the hole night long... No cot after I booked one."
• "The room was nice, the beds were comfortable but i was discusted when i got to the bathroom and saw the toilet seat it was covered in urine stains."
• "Curtains were too short so the light shone in, no phones in mine or my cousins rooms, TV remote didn't work, no bedside lights."
• "Bed was very small, disappointed in cleaning of room after finding stained mattress protector and cobwebs."
• "The room we originally had when we walked in stank of cigarette smoke."

Staff and Service

Pros:

• "Staff are friendly and helpful, we have a room over the function room and although it was noisy both my children sleept through it and didn't disturb once and we was also was warned it could be noisy."
• "Brilliant stay, friendly staff always ready to help out, room was clean."
• "Staff were lovely, food was excellent and we were not rushed out."
• "The bar staff were relaxed and attentive."
• "Super friendly staff."
• "The staff were very friendly."
• "The staff were very polite and helpful."

Cons:

• "Terrible service. Went for a meal in the garden and was shown to a table, given menus & took drinks order. Then we waited and waited for food order to be taken."
• "As a business they are unscrupulous and money grabbing, refusing to return anything of the £500 deposit my daughter paid for her wedding in 2021."
• "Said to manager, new man, cannot say gentleman as he was far from it, that the chicken was really not nice, to be met with, complete rudeness."
• "Very rude bar staff."
• "The receptionist was rude, and very abrasive."
• "Staff aweful did not try and solve the problem."
• "The staff are rude and bad tempered, the food took well over an hour to get to my table and when it did, there was a mistake with the food, when I filed a complaint about the food, I was met with sass and bad manners."

Food Quality

Pros:

• "Had carvery Boxing day. It was very nice."
• "The food was really delicious and great value."
• "Breakfast was grate with only one exception and that was the sausages, but that was a very small gripe."
• "Food excellent."
• "Little extras like cocktail sausages and self serve Yorkshire puddings made the meal great value."
• "Food was good, portions sizes a bit small."
• "Food was well presented and served hot every time."

Cons:

• "Terrible. Would not recommend eating here to my worst enemy."
• "Very standard food."
• "Having used the restaurant on previous occasions we decided to book again for a very special family event. BIG MISTAKE!"
• "Main meals were horrible, fish dry and covered in an over the top salsa sauce, pork chops tough and dry."
• "Not even 1 thin slice of ham on my hawain and barely skimmed with cheese."
• "Came today, to be served mushroom and chicken risotto with processed chicken, that was clearly not cooked fresh."
• "Food and service very poor, won't be going back anytime soon!!"

Facilities and Amenities

Pros:

• "Beautiful setting on the lake with ducks, decking and outside hut-type bar."
• "We attended the function room upstairs, which is beautifully decorated."
• "Nice hotel friendly staff good restaurant food great.Rooms comfortable with tea making kit and hairdryer, ensuite facilities complete with TV."
• "A really nice hotel, with nice clean rooms, disabled lift access to all floors."
• "Great hotel in a good location, good parking facilities with disabled parking."
• "Lovely location with the outside area backing onto a lake with wildfowl and very curious carp."
• "Lovely garden at the back which overlooks a lake."

Cons:

• "Disgusting place.. dated."
• "Broken glass outside our room for 2 days and a filthy interior."
• "The disabled toilet was situated in a strange place."
• "No WiFi in the rooms but there is in the bar/restaurant."
• "Tired accommodation, poorly managed (waited outside for 10 minutes at midnight to book in as no-one answered the managers bell)."
• "The noise is beyond ridiculous, people fighting in the hallway, staff aren’t interested."
• "Rather a tired hotel bar and garden area."

Value for Money

Pros:

• "Will definitely be coming again."
• "An Excellent Experience. Def Recommend."
• "Highly recommend."
• "As a hotel the oyster fleet is basic but clean and at around £70 a night it is good value."
• "Fantastic value for money. Double room for £50."
• "Great pub food from the restaurant, very good value for money, from a varied menu."
• "If you're after a nice pub/restaurant with garden for the kids then this is great - good value menu - great service and a nature reserve too - got married there and had a fab day!"

Cons:

• "As a business they are unscrupulous and money grabbing, refusing to return anything of the £500 deposit my daughter paid for her wedding in 2021."
• "What a disappointment... The front of house staff were welcoming and very accommodating... but I don't like to be ripped off!!"
• "The price of the rooms is a little expensive considering the rooms are a little dated."
• "Thought £3:40 for a pint of lemonade was a bit on the high side."
• "£2.50 for a bowl of cereal at breakfast is an absolute rip off when a 2 night stay has cost £180."
• "Staff OK but more interested in there phones rather than clean the food areas which needed attention."
• "What a dump, do not be fooled by the images in the website. Completely false advertising."