The Angel Hotel Reviews Summary

Category: Hotel

Address: 9 High St, Pershore, WR10 1AF, United Kingdom

Phone: +441386552046

Rating: 4.3
based on 144 reviews.

Accommodation

Pros:

  • "We stayed in the Worcester suite, a huge room with queen bed and fold out sofa bed."
  • "Lovely hotel room spotless and comfortable."
  • "Room was comfortable with large well equipped bathroom."
  • "The rooms were clean and room-service cleaned them once per day with some serious dedication."
  • "Had a suite which was lovely with a large bath, enough room for two."
  • "The room was huge and well appointed with coffee machine and kettle, tea, coffee and biscuits, lots of storage and a massive bathroom with 2 sinks and large bath/shower."
  • "Room comfortable, clean and quiet."

Cons:

  • "Room just a little outdated, we stayed in their best room and carpet was fraying, spot light hanging out of socket, mattress not brilliant."
  • "Our room however was supposedly one already refurbished and was already looking tired, the bed was an old divan with a worn out mattress and was uncomfortable."
  • "Stayed in cropthorne room last night. I got about 4 hrs sleep. Noise was horrible from bar area up until 1 o'clock in morning."
  • "Although well appointed the room was very small with a tiny bathroom."
  • "The room was poorly furnished: no iron and ironing board, chest of drawers or even a luggage stand."
  • "Shower was not good not powerful just a trickle."
  • "The only issue with the room was the mattress on the bed was like sleeping on a pile of rocks!"

Service

Pros:

  • "First class service under new manager Lukasz and all his team, intelligent COVID-19 precautions and lots of staff for all aspects of the pub/hotel."
  • "Friendly, welcoming and helpful staff, impressed with Jamie's table service."
  • "Our waitress was very attentive and the food was delicious."
  • "All the staff were very helpful and friendly."
  • "Exceptional customer service, all the staff were wonderful and a highlight of our stay."
  • "Staff were all courteous, friendly and attentive."
  • "Staff were very friendly and helpful and went above and beyond."

Cons:

  • "Eating in the garden meant it wasn't worth the trek back inside and no staff came out to table check."
  • "Although a return visit, we were disappointed this time. Lockdown has made it a less welcoming place."
  • "We were told door will be locked at 11pm but bar will still open to residents however when we arrived back at 11.02pm, we were told very curtly by the girl behind the bar it was closed even for residents."
  • "We were then met with staff who continued to avoid the question of asking how our meals were, avoided all conversations and in silence printed our bill and did not offer any reductions."
  • "The staff are polite, willing and helpful - but due to poor / absence of training the service is woeful."
  • "Unfortunately, we were let down by the food and the service was only so-so."
  • "The waiting staff were so rude, they were unhelpful and lied to us."

Food

Pros:

  • "The food was excellent, we certainly will return."
  • "Have had a mid day lunch of prawn cocktail and main meal was roast loin of pork with roast potatoes carrots roast Swede cabbage and parsnips really nice service was good and meal served with a smile two courses was £17.00."
  • "The food here is fantastic. Better than some fine dining restaurants we have eaten at."
  • "Service was attentive and the food was good value."
  • "The food was good and the staff, who were apologetic about the situation, were very helpful."
  • "Food was excellent for the price, and the room rate was very reasonable."
  • "The food was amazing and highly recommend a meal or two here."

Cons:

  • "Would have been 5 stars if it wasn't for the very expensive drinks! £8.40 for a pint of cider shandy and a pint of beer!!"
  • "Awful 'vegan' options. Our Thai green curry had no flavour, was greasy and tasted of roasted lamb and dairy cream."
  • "Vegan desert was really poor, supposed to be apple crumble but just hard apples with a sawdust crumble on top."
  • "I ordered steak which was very tasty but came with half a tomato and one mushroom. Not good enough really."
  • "The roast pork was so tough it couldn’t be cut, the roast potatoes were solid as if they had been reheated."
  • "When the food arrived, it was tasteless, bland, inedible, and insipid."
  • "The food was a long time coming, and was pretty grim."

Location

Pros:

  • "Lovely tudor hotel situated on the main high street in Pershore."
  • "Town centre, historic coaching Inn."
  • "The Hotel was also very close to the Avon river and surrounding forested areas, which provided a fresh breeze in the morning, aside from the fantastic view of course."
  • "Great location in the centre of Pershore with the garden running right down to the river."
  • "Right in the heart of the town, with the river Avon at the bottom of the garden."
  • "Situated in the centre of Pershore, and within a 5 minute walk from the Abbey, and 10 minutes walk from the River Avon."
  • "Centrally located on the main street of Pershore, right next door to post office and supermarket."

Cons:

  • "Gives the impression the establishment caters to the discerning gent but grounding out your Maserati does anything but want to invite you in."
  • "The pub was at a good location and atmosphere inside was good (clean, typical gastro pub-type atmosphere)."
  • "There is a huge lawn at the back stretching down to the river Avon with 2 landing jetties."
  • "The Angel Inn is the heart of the town."
  • "It’s run down and tired, paint flaking off woodwork my room above some sort of air extractor from kitchen sounds like an aeroplane."
  • "The buildings are steeped with history and the walk from the carpark to the door of the hotel was an 'eyes everywhere experience'."
  • "Not much to look at from the outside but very up to date, clean and tidy inside."

Value

Pros:

  • "Good value overall tho."
  • "Organization and value for money 10 / 10."
  • "Food was great and beer was spot on."
  • "Food was good quality and well cooked."
  • "Fish was in a lovely light crispy batter and the fish itself was so succulent, chips were nice too, katsu curry was also delicious, highly recommended!!!"
  • "A traditional roast beef main was good with medium-rare topside, roast potatoes, Yorkshire Puddings and plenty of veg with a cauliflower gratin."
  • "The food itself was lovely though."

Cons:

  • "So overall I feel it was a bit overpriced."
  • "The food has definitely gone down hill."
  • "The choice of main courses has not changed in over six months and has in fact reduced in choices."
  • "The choice of desserts is also appalling."
  • "We still had to pay an extortionate bill & one member of staff agreed with us about how terrible the place was!"
  • "We found it far too long waiting for the food."
  • "Disappointed, they only serve breakfast from 9am."

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