Browns Ruislip Reviews Summary

Category: Brasserie

Address: The George, Bury St, Ruislip HA4 7SX, United Kingdom

Phone: +441895622109

Rating: 4.3
based on 225 reviews.

Atmosphere

Pros:

  • "The atmosphere is warm and intimate."
  • "Very nice decor, tables etc."
  • "The atmosphere also lovely."
  • "It has a really chilled out atmosphere."
  • "Atmosphere and staff are A+ at this establishment."
  • "The ambience was lovely."
  • "The atmosphere was lovely, the food was really good."
  • "The place itself was beautifully renovated."

Cons:

  • "The atmosphere was sadly lacking as it was extremely busy and we were sat near a very loud party."
  • "The whole restaurant that was empty we were told we couldn't have a table in."
  • "Crowded and noisy."

Service

Pros:

  • "Service was very good, pleasant & accurate."
  • "Our server’s Melston The service is very attentive."
  • "Our waitress Sarah was brilliant really polite."
  • "Service was great by Seleka keeping us topped up."
  • "Our waitress (Florida) was phenomenal! Such amazing service."
  • "Service was 5/5, all staff were very friendly and attentive."
  • "The service was really good."
  • "The staff were wonderful, carrying out a candle lit chocolate and strawberry cake, all singing Happy Birthday."

Cons:

  • "The drinks took ages to come the table was never emptied of the glasses, or extra plates."
  • "Waiters weren't proactive and perhaps lack of experience."
  • "When we first arrived we were looked after by attentive staff."
  • "Service was poor, food was Okay but 6 out of 10 breakfasts had a problem."
  • "We were left to our own devices, no one to check us in."
  • "We were greeted and seated by Charolina and our orders taken by Aaron. Then Christina took over and proved to be the icing on the cake."
  • "Once we were finally sat down no one came to us until we asked for someone to come and take our orders."

Food Quality

Pros:

  • "The food was pleasant."
  • "My steak frites was not the onglet cut I expected, and was rather tough."
  • "Everything was delicious. The cod was lovely as well but the portion could have been a bit more generous."
  • "One of the best meals we have had in a long time."
  • "The food was great, credits to the chef."
  • "The food wasn't as good as I had hoped from the pricing on the menu."
  • "So glad there is such a nice brasserie in Ruislip. food was delicious."
  • "Both roasts were good overall but unfortunately let down by the trimmings."

  • "My steak frites was not the onglet cut I expected, and was rather tough."
  • "Ribeye steak was was flat and thin, so came out dry despite being medium rare."
  • "The chicken schnitzel was a complete disappointment. It was overcooked to the point I could hardly cut into it."
  • "We ordered one medium rare and one rare. However, both steaks arrived cooked rare which was quite off putting."
  • "Both the fish pies came out hot around the edges but cold in the middle."
  • "The pork belly was a small rectangle of meat, nicely cooked but if you were expecting crackling and stuffing, you will be disappointed."
  • "The food was nice but my steak was undercooked and lacked seasoning."
  • "I ordered a £30- 7Oz fillet steak. she asked for medium. when it finally arrived, it was extremely well done on the point of burnt."

Value for Money

Pros:

  • "I thought the lunch menu was good value."
  • "It is a bit pricey but definitely we did enjoyed our meal."
  • "The breakfast was average and the pancakes were pretty poor for what you pay."
  • "Very highly recommended we will definitely be back."
  • "It's costly but well worth it! Highly recommended."
  • "Food was very nice and well presented."
  • "The food was really good and varied."
  • "Free parking a nice touch."

Cons:

  • "I wouldn't really say its worth £24 each tbh."
  • "It was a bit too loud and made it hard to talk."
  • "The food wasn't as good as I had hoped from the pricing on the menu."
  • "A shame that such a nice venue is lacking when it comes to the all important service and quality of food."
  • "The roasted fig, goat cheese and beetroot starter had one small fig not roasted, charred or any other type of preparation."
  • "The pork belly was a small rectangle of meat, nicely cooked but if you were expecting crackling and stuffing, you will be disappointed."
  • "We had a fab time here! There were a few issues with our orders with a couple of items being unavailable but the team were so accommodating and helpful with alternatives."
  • "3 very small roast potatoes, hardly any veg. Best part of £20, could not wait to get home and raid the fridge, left unsatisfied and rather hungry."

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