Tom Browns Brasserie Reviews Summary

Service

Pros:

• "The restaurant was very busy and noticed just 3 staff in total who worked seamlessly together, were professional, fast efficient & most of all friendly!"
• "Service was very friendly and relaxed with everyone made to feel welcome."
• "Service was very efficient, staff were lovely. Very attentive."
• "The staff were friendly, the service was great, the atmosphere was lovely."
• "The staff were excellent the food was of a very high standard."
• "Service was friendly and attentive, and our waitress really looked after us."
• "Excellent service from the clearly well trained and attentive staff."

Cons:

• "We waited 20 mins for our mains and still they had not arrived."
• "They kept coming to pick up the plates even before we finished."
• "The service was very substandard."
• "For £95 a head we expected so much more, all adults were highly underwhelmed."
• "The service here was very slow and food not hot at all, waited over an hour for main course."
• "Asked for the bill at the end but no one came to collect payment and eventually had to take it to the bar to pay."
• "We to actually hunt down a member of staff to get the bill."

Food Quality

Pros:

• "Delicious food, very friendly waiters and waitress."
• "It combines imaginative, beautifully cooked and presented cuisine that doesn't cost a fortune."
• "Superb quality food."
• "The cod was a beautiful piece of fish, perfectly cooked and presented."
• "The food..? EXCELLENT!!!"
• "The food was out of this world. So fresh & there was definitely no complaints from our party."
• "The food and service was fantastic."

Cons:

• "Most of my family had cod... And that's what they got and I the Xmas Dinner, as I was feeling festive. What I got was OK but the portions where mean to say the least."
• "Dry food with overpowering sauces. This place does not live up to its own price label."
• "The beef was dry, the gravy was thin and the horse radish mousse just tasted watered down."
• "The batter was so salty it was inedible."
• "Roast pork - pretty much uncooked veg, tasteless pork (tasted like it been regenerated in microwave)."
• "The roast chicken was unpleasant - microwaved veg - raw broccoli & generic gravy."
• "The Sunday dinner was very bland and not to expectations of this kind of establishment."

Ambiance & Location

Pros:

• "A beautiful place with a very nice atmosphere by the river."
• "Premises very Covid compliant."
• "The outdoor seating was the perfect location for a post walk beer with the dog and baby."
• "Loveley drive out to the country side. Scenic route on the way near Gunthorpe Bridge. Superb for special occasions."
• "On a beautiful day you can sit outside to have your meal."
• "Nice country location set near the riverside."
• "Near Nottingham and right on the banks of the Trent you can enjoy fine dining and relax yourself in a comfortable setting."

Cons:

• "Website classier than the venue. Decor generic, like a hotel."
• "It was a late birthday celebration which fell a bit flat considering the quality of food and the not so great service."
• "The part where we sat was very cramped, with only a small gap between the tables making it very difficult to get up from the table."
• "The hot summer evening meant that all doors were open, and flies became somewhat of a problem."
• "We were seated right next to another table of 2 despite there being plenty of free tables, that remained free through our dinner."
• "The dining room which was modern and opulent."
• "Tom Browns food is over priced arty Farty food and instead of being a brasserie should be called a cafe... Very disappointed with this experience."