Secret Spices Reviews Summary

Food Quality

Pros:

• "Food is excellent, very unique dishes."
• "Superb quality - venison curry was gorgeous, everyone else in the group commented on the quality of the food as well for several days afterwards."
• "The food was fresh and so delicious, full of flavour and worth every pound we spent."
• "Their signature dishes are so nice and give a good range for those that love chilli down to those like me that struggle with it."
• "The food is absolutely delicious, not the usual all heat and no flavour curry."
• "Our food was delicious with some awesome ingredients, spices and flavours."
• "The food tasted like homemade, without excessive oil as sometimes happens in other restaurants."

Cons:

• "Found a fly in my drink."
• "Standard dishes were a little too creamy."
• "Tandoori chicken-5/10 Dangerous chicken-0/10…tasted like eating chilly powder mixed with hot water."
• "Food was dry, didn't taste fresh and generally of poor quality and small shriveled portions."
• "The curry was flavourless. The tandoori chicken was so hard and dry."
• "Chicken tikka marsala and chicken korma came swimming in luminous sauces."
• "The Chicken rogan Josh was appalling, the masala was so sweet and the chicken didn’t taste as though it was cooked properly."

Service

Pros:

• "Great food, welcoming and helpful staff and a modern decor make this restaurant a must visit when in Margate!"
• "Polite friendly service."
• "The service - very attentive."
• "Staff are very friendly and welcoming."
• "Really welcoming and attentive staff nothing was too much went out of their way to make sure we were looked after."
• "Servers were pleasant and welcoming."
• "Staff are attentive and friendly and the food delicious."

Cons:

• "The service charge was too high."
• "Service was average and was not a great experience overall."
• "Service a little rushed."
• "Staff were hovering over us, not directly engaging us."
• "Service was incredibly slow (more than 40 mins' wait for main courses) in a half-full restaurant."
• "Customer service is very rude specially that girl on the reception."
• "The service was slow and order mixed up."

Ambience

Pros:

• "Drawn in by the waterfalls in the windows."
• "It's a lovely venue."
• "The restaurant has beautiful calming decor and lighting along with wonderful friendly staff who are a credit to this amazing establishment."
• "Clean, fresh and modern."
• "The restaurant setting is classy and easy on the eye."
• "Inside the restaurant everything is very modern."
• "The restaurant itself is clean and modern."

Cons:

• "Cared more about the Deliveroo drivers coming in which was like a constant cat flap with cold wind blowing in."
• "Chairs were ripped and in need of repair as was the water feature."
• "Found it too cold which made the food cold too quickly, hardly anyone else in the restaurant."
• "Ambiance lacking, lights too bright."
• "The restaurant was quite empty so no real atmosphere."
• "Social distancing wasn't particularly good, tables quite close together."
• "The place was absolutely packed, and yet the service didn’t completely suck."

Value

Pros:

• "Food was great and the staff were so friendly."
• "With a bottle of Chablis, extremely cold as it should be for £18.95 and curried whole lobster with rice for £14.95 you seriously cannot go wrong!!"
• "Brilliant value for money."
• "We got 15% off for collecting the order which was good."
• "Delicious, great value food!"
• "Was all this an expensive night out, well no, not when measured against how much we enjoyed our evening."
• "The food however has always been absolutely top notch."

Cons:

• "The service charge made it expensive, don't agree with the service charge."
• "Overpriced as well."
• "Also it wasn't until we paid we realised they charge you a service fee I will not eat here again."
• "No drinks licence - high corkage fee if you bring your own."
• "Secret spices..so expensive for such little food..don't go there."
• "The prices are a little expensive but the food was good."
• "But the deserts can be quite expensive."