Ridgeway Arms Reviews Summary

Building and Grounds

Pros:

• "Beautiful building and grounds, huge carpark and very impressive beer garden with outdoor TV screen."
• "The outside area is very welcoming so clean and tidy."
• "Massive car park don't think I've ever seen it full, there is an outdoor area at the front of the pub for when there's a nice summers day"
• "Lovely outdoor area to relax and children to play, given smaller cutlery for children - which is rare."

Cons:

• "Both mens and ladies toilets smelled horrific."
• "Nice pub with a massive grassed area for the kids to play and explore."
• "Pub has been done up and looks nice then you go to the toilet and they have clearly spent no money to bring them up to the same standard, such a let down."

Service and Staff

Pros:

• "We called in Sunday dinner time and were given a friendly greeting by the bar staff, they served us straight away."
• "Staff were friendly told early that food would be half hour, no problem."
• "Staff very friendly and helpful. Can order using the app straight from your table."
• "The staff a lovely and very accommodating."
• "Excellent service, Bernadette was first class attentive and informative a superb example of a top quality establishment."
• "Great staff that work at the RWA. I have a meal there occasionally and find it very good value for the cost."
• "Bernie made sure everything was great and got us anything we asked for."
• "Billy served us today and he was a star. Made it a perfect environment for my mum's birthday."

Cons:

• "The servers were rude and asked me to be patient, they are coming."
• "Very poor service had to wait an hour for food to start arriving which then took half an hour to get everyone’s food out."
• "Waited over 45 mins for food order."
• "Service not good at all. Will not be going back unless something changes."
• "Awful waitress called kerry ...very snappy rude..came across as if we weren't welcome ..no hello ...just in a hurry to say we have no tables."

Food Quality

Pros:

• "Both starter and the main meals looked great, were piping hot and tasted great."
• "The gammons we cooked perfectly, as were the tomato and onions server on the hot skillet."
• "The Hunter's Chicken was a tender chicken fillet with ample sauce."
• "Food was nice I had the steak pie and chips which was a very tasty and good size pie."
• "Had a fabulous meal here today, 16oz ribeye and wife had chicken spicy kebab."

Cons:

• "Didn't enjoy it the onion rings was cold and this was at 12 .10 pm will not be going back."
• "Ordered 2 steaks, couldn’t cut through with steak knives."
• "The food was awful the chick n mix x3 meals the roasted skewers tasted like wet no texture meat."
• "The food was nice but took too long to come was waiting over an hour with no warning of the wait time."
• "Ordered my food via the app and hair hour later not even the drinks had been delivered."