Bottelino's Reviews Summary

Food Quality

Pros:

• "The pizza was tasty - seemed stone cooked with quality ingredients."
• "Mains are in the slightly expensive side but portions are large and food excellent."
• "Best Italian food even including what we have had in Italy."
• "The food was delicious and the service very good."
• "Simple fresh and tasty Italian food far better than the price paid."
• "It tasted so beautiful and the portion size was big."
• "Food taste great and big portions."

Cons:

• "Unfortunately the food was just OK, no Italian flair just run of the mill food with a posh price."
• "Sadly we weren’t impressed with the food we had!"
• "Two people ordered Lasagne and both were over done and dry."
• "Chicken very dry arrived very quick 10 mins so obviously re heated sauce tasteless."
• "The pizza was pretty poor, with low quality meat n no flavour..."
• "Both the squid and mushrooms were cooked from frozen so came to us tasteless and stuck together in clumps."
• "The food was really poor. It was tasteless and I couldn't eat it."

Service

Pros:

• "All the staff were very attentive and helpful, in particular the gentleman who gave us recommendations for the vegan options."
• "Had a bit of an issue but was resolved by the young waiter in a highly professional manner."
• "Service is always very friendly and attentive."
• "The staff were extremely friendly and welcoming which made the experience very enjoyable."
• "Staff very helpful, friendly & efficient, nothing was too much trouble."
• "Great service and very attentive."
• "The service was excellent, my friend's phone needed charging and the waiting staff obliged by putting it on their charger."

Cons:

• "Booked a week in advance for a party of 17. Had 15 minute wait for table on arrival."
• "Service terrible, had to keep asking for them to come over and no one checked on us once."
• "We got up and left, everyone watched as we left and said nothing just spoke among themselves asking what happened."
• "The service was very slow. Main course fish arrived fifteen minutes later the vegetables arrived potatoes followed after another five minutes."
• "Service was ok. A little slow and could attend customers more rather than customers signalling etc."
• "The service was poor, no drinks menu just a guessing game with the waiter."
• "Very slow service. They forgot to give us the olives but still decided to charge for them."

Ambiance and Decor

Pros:

• "Family friendly, great view of the marina and had a real holiday vibe."
• "The atmosphere was quiet, with a good volume of music, it was not too loud but gentle in the background."
• "Atmosphere relaxing, & beautiful views looking out onto the harbour."
• "A relaxed atmosphere, Staff were friendly and with just the right amount of attentiveness."
• "This restaurant is in a prime location with stunning views."

Cons:

• "I'm afraid Bottelino's decor is well past its best and way out of date."
• "Sparse environment, a bit cold and unwelcoming."
• "With no soft furnishings or carpet the sound of every person created a cacophony of unbearable noise."
• "No atmosphere in the restaurant, no music playing."
• "No atmosphere, cold and the staff all looked fed up."

Value for Money

Pros:

• "Pizza next was hardly no topping! just looked like a pancake!"
• "Quick and easy pizza and pasta. Reasonably priced Italian restaurant on the marina."
• "Very friendly and attentive staff - would definitely recommend."

Cons:

• "A bit on the pricey side, especially the drinks."
• "Food over priced for what you get."
• "The £25 bill for one was steep for what was worth no more than a tenner."
• "Shockingly over priced pizza, £14 for something that has next to no toppings."
• "Very expensive for a disappointing special birthday."